Art Hotel Paris Est hotel logohotel logo
Public Reviews Score
77%

"Satisfied"

Based on 1,147 reviews
:
No Public Name
Couple
60-69 years
Reviewed: 6 months ago (01/07/2024)
Date of experience: 06/2024

Bien dans l'ensemble. Petit déjeuner copieux et servi à l'heure. Par contre, notre demande de réparation de la chasse d'eau n'a pas eu de suite....

No Public Name
Couple
60-69 years
Reviewed: 6 months ago (01/07/2024)
Date of experience: 06/2024

Super expérience ! Accueil, confort, calme de la chambre, localisation.
Un gardien en permanence avant d’accéder à l’hôtel, c’est rassurant quand on rentre dans la nuit

No Public Name
Business
30-39 years
Reviewed: 6 months ago (26/06/2024)
Date of experience: 06/2024

Pas satisfait de l'hôtel

No Public Name
Alone
20-29 years
Reviewed: 6 months ago (24/06/2024)
Date of experience: 06/2024

Location is great, right next to the venues for concerts. A lot of furnitures were broken in the room, and looked quite out of date… and the overall cleanliness of the room was quite bad (dust, towels were heavily stained…), the corridors and reception had a weird smell

Dear Mr. Migot,

Thank you for taking the time to give us your feedback. We are delighted to read you enjoyed our location close to La Villette to go to concerts. We apologize if some of the furniture was not in good shape and for the cleaning mishaps. Our towels are cleaned by a professional cleaner so we can assure you they were clean. However, our team should have sent them back to the cleaner when they saw some stains did not come off. We will remind them of our procedure. Please, do not hesitate to let our receptionists know if there are any issues in your apartment so they can find the best solution to make sure you enjoy your stay.

We hope we will welcome you again for a better experience.
Kind regards,
Emma, Service Qualité
By Ortiz
Couple
30-39 years
Reviewed: 6 months ago (24/06/2024)
Date of experience: 06/2024

En general bien, mais par contre il faut bien informer aux clients de la tarif de caution. C'est dommage qu'on soit informé au arrivage

No Public Name
Friends
20-29 years
Reviewed: 6 months ago (24/06/2024)
Date of experience: 06/2024

………………………………………………..

No Public Name
Alone
40-49 years
Reviewed: 6 months ago (22/06/2024)
Date of experience: 06/2024

De maniere générales ça va , juste la caution un peu élevé et vu que c'est une pré autorisation selon les banque ça peut prendre du temps a être débloqué , mais sinon pour un évènement pas loin vers le Zénith , ça dépanne

No Public Name
Business
50-59 years
Reviewed: 6 months ago (19/06/2024)
Date of experience: 06/2024

GOEDE PRIJS, NIET DUUR VOOR PARIJS MAAR DAN VERWACHT JE OOK GEEN BIJZONDER LUXE. IS GEWOON NORMALE EN DAN HEB JE EEN KEUKEN HOEKJE, WAAR JIJ KAN KOKEN ALS JE WIL.

By Ditte
Family
40-49 years
Reviewed: 6 months ago (18/06/2024)
Date of experience: 06/2024

Vi kommer gerne igen

By Peter
Family
50-59 years
Reviewed: 6 months ago (18/06/2024)
Date of experience: 06/2024

We hebben er heerlijk geslapen en het ontbijt was netjes en werd op de kamer gebracht de tijd konden we zelf bepalen aan de receptie. Vanaf het hotel is het een 7 min lopen naar de metro en van uit daar ben je zo door heel Parijs !

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