Art Hotel Paris Est

CADRE EXT CORRECT - CHAMBRES IMPECCABLES

Petit déjeuner au top

Bien agréable tranquille

On a passer un bon séjour les enfants avait de l espace .
Juste place de parking serait un plus

Comfortable and we liked the location

Nous sommes globalement satisfait de notre expérience. Nous n'avons rien a redire a propos du logement. Néanmoins un bémol concernant le stationnement.

Bon rapport qualité prix personnel sympathique et à l'écoute des clients.

Franchement mes début à Art'Hôtel étaient formidables et m'ont laissé d'excellents souvenirs mais cette fois je n'ai pratiquement pas reconnu les lieux
Je pense que les effets de la Pandémie y sont pour quelque chose
J'espère que les choses iront mieux

At first shocked at the how the main entrance hall (ground floor) was dirty. By luck, once I got to the reception floor (1st floor), I felt a sense of relief with cleanliness. The lady at the reception welcomed me with a warm open heart. I immediately felt good and comfortable. She was friendly with a professional approach, was helpful and gave enough adequate information. The Check-in was without any problems, so was the Check-out. The room I was allocated, was all what I needed after a long day, to rest comfortably and in quietness & peace. The only negative thing about the room, is that it was not entirely cleaned. Under the bed there was a lot of dust and cobwebs on the corners. I was even thinking to ask for a vacuum cleaner to clean those parts of the room. Despite that other parts of the room including the bathroom were clean. the bed was extremely comfortable. And I liked the well-equipped kitchenette. The location is not quite clean and safe. I felt more safe being inside the building, as opposed to being outdoors. Thank you to the staff, particularly the lady at the reception and security (downstairs). Despite all other minor negative issues, I highly recommend this place and I will definitely be back !!

J ai appelé après mon départ par rapport au petit dej pas de nouvelles ? C est inacceptable ! J avais appelé le jour même pas de réponse...... sans le problème du petit dej la chambre est bien .