Art Hotel Paris Est hotel logohotel logo
Public Reviews Score
80%

"Satisfied"

Based on 1,685 reviews
:
No Public Name
Alone
60-69 years
Reviewed: 4 weeks ago (02/04/2026)
Date of experience: 03/2026

Dommage que la literie était trop vieille sinon rien à signaler.

Bonjour Monsieur,

Merci pour ce retour honnête. Nous sommes ravis que notre emplacement près du Zénith et la propreté vous aient satisfait.

Nous avons bien noté votre message concernant la literie : le renouvellement de nos matelas est une priorité et votre avis nous aide à accélérer ce processus. Le confort de votre sommeil est essentiel pour nous.

Nous espérons vous accueillir de nouveau pour vous offrir une expérience sans fausse note.

Mélanie. Service Qualité
No Public Name
Couple
20-29 years
Reviewed: 5 weeks ago (30/03/2026)
Date of experience: 03/2026

Très satisfait du personelle

No Public Name
Friends
20-29 years
Reviewed: 5 weeks ago (30/03/2026)
Date of experience: 03/2026

Très bien. Personnel très gentil

By Hema
Alone
30-39 years
Reviewed: 5 weeks ago (29/03/2026)
Date of experience: 03/2026

⭐⭐⭐⭐⭐

Had a wonderful stay at Art Hotel Paris Est. The room was clean and comfortable, and the location is very close to the metro, making it easy to get around Paris. The staff were friendly and helpful throughout my stay, which made the experience even better.

Overall, a great place to stay in Paris—would definitely come back again!

By Khaled
Business
40-49 years
Reviewed: 5 weeks ago (28/03/2026)
Date of experience: 03/2026

Very bad, ground floor desks give you depressing attitude. Building as a whole is so dirty z smell in the room. Bed is very uncountable. Dead rats at the entrance of building.

Hello,

Thank you for taking the time to share your feedback following your stay at our establishment.

We are sorry to hear that the reception and the overall atmosphere of the building gave you a negative impression. Your comments regarding the cleanliness of the entire residence, as well as the condition of your room, including the smell and comfort of the bed, have been duly noted.

The fact that you observed a lack of hygiene and the presence of pests at the building entrance is concerning and does not reflect the standards we strive to guarantee to our guests. Your experience has been shared with our teams so that we can strengthen our controls and closely monitor the issues you raised.

We sincerely regret that your stay did not meet your expectations. Thank you for sharing this information, which will help us identify areas for improvement.

Best regards,
Mélanie. Service Qualité.
No Public Name
Business
50-59 years
Reviewed: 5 weeks ago (27/03/2026)
Date of experience: 03/2026

Suffisant pour une nuit

By Ostafitchuk
Couple
50-59 years
Reviewed: 5 weeks ago (26/03/2026)
Date of experience: 03/2026

Hotel situé pas loins,vers 15 minutes a pied de Zenith et de la station métro,chambre bien,propre chaude,avec des draps et serviettes fournis.L'accueil était bien,on a eu la possibilité de laisser nos bagages en sécurité

No Public Name
Couple
20-29 years
Reviewed: 5 weeks ago (26/03/2026)
Date of experience: 03/2026

Bonne expérience, suffisant pour 2 nuits. Accessible en transports en commun. Chambre suffisemment grande pour 2. Dommage pour les oreillers. Mais on ne se sent pas en sécurité dans le quartier.

No Public Name
Couple
30-39 years
Reviewed: 5 weeks ago (26/03/2026)
Date of experience: 03/2026

Bonjour tres bonne séjour merci on va prendre la prochaine fois aussi c’est hôtel merci.

No Public Name
Couple
40-49 years
Reviewed: 5 weeks ago (25/03/2026)
Date of experience: 03/2026

Super emplacement et accueil

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