Art Hotel Paris Est hotel logohotel logo
Public Reviews Score
79%

"Satisfied"

Based on 1,576 reviews
:
By Gabriella Karpati
Business
30-39 years
Reviewed: 2 years ago (17/06/2024)
Date of experience: 06/2024

Összességében egy rémálom volt ez a pár nap. Kimondottan rossz élmény volt a piszok, szag, az épület állapota, a többi vendég (túlnyomórészt fiatal férfiak). Életem legrosszabb szállodai élménye.

No Public Name
Couple
60-69 years
Reviewed: 2 years ago (17/06/2024)
Date of experience: 06/2024

mise à part la caution de 150 euros qui est surprenante cet hotel est une bonne surprise

By .
Business
20-29 years
Reviewed: 2 years ago (14/06/2024)
Date of experience: 06/2024

Voltam már Hostel szálláson, de még az is túltett színvonalban és minőségben az Art Hotel Parist Est-en. Egyszerűen katasztrofális volt az a 2 éjszaka, amit itt kellett töltenem! Soha senkinek nem ajánlanám ezt a szállást, maximum az ellenségeimnek...

Dear Madam,
We apologize for this unsatisfactory experience.
We would like to thank you for taking the time to write to us. Please be assured that everything necessary has been done on a number of points, as your description in no way corresponds to our charter in terms of hygiene and cleanliness.
The deposit is a standard procedure in most hotel residences, it's simply an opening of the file and nothing is debited.
Please note that we have a number of fully renovated and higher-standard residences, so don't hesitate to consult our website to find out where you'd like to stay with us.
Best regards,
Vanessa, Service Qualité.
No Public Name
Business
50-59 years
Reviewed: 2 years ago (14/06/2024)
Date of experience: 06/2024

very shaby, unorganized, not something you can call a reception.

No Public Name
Business
40-49 years
Reviewed: 2 years ago (14/06/2024)
Date of experience: 06/2024

Quite bad. Breakfast included in price but I didn't have it. No restaurant, and your stuff couldn't bring it to the room of everybody as we had to leave early, around 7.30. So you charge for something that you can not deliver. I expect that at least you return me the money for the breakfast!!

No Public Name
Business
50-59 years
Reviewed: 2 years ago (14/06/2024)
Date of experience: 06/2024

Ich habe noch nie in einem derart schlechten Hotel übernachtet

Dear Jan,

We are sorry to hear that you have encountered problems with the cleanliness of your hotel room. It is important to report these problems immediately to the hotel reception so that they can take steps to resolve the situation. They should be able to provide you with a clean room and resolve the problems you have mentioned. If you are not satisfied with their response, I recommend that you contact the hotel's customer service or seek alternative accommodation.

We look forward to welcoming you back soon,
Best regards,
Vanessa, Service Qualité.
By Grimaldi
Business
30-39 years
Reviewed: 2 years ago (13/06/2024)
Date of experience: 06/2024

De maniere globale mon expérience ne fut pas des meilleure mais cette résidence hôtel est hyper pratique de part son emplacement et son prix

No Public Name
Couple
40-49 years
Reviewed: 2 years ago (11/06/2024)
Date of experience: 06/2024

Muito satisfeito, atendeu todas nossas necessidades, muito bem recebidos e orientados quando precisei

By Joël
Couple
50-59 years
Reviewed: 2 years ago (11/06/2024)
Date of experience: 06/2024

Un hôtel bien placé, sans charme particulier mais agréable pour un court séjour.

By Hamel
Family
60-69 years
Reviewed: 2 years ago (10/06/2024)
Date of experience: 06/2024

Nous avons très mal dormi par cause d un manque d oreillers que nous savons pourtant demandé et pas été entendu

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