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Public Reviews Score
91%

"Very satisfied"

Based on 4,327 reviews across 13 portals
:
By Manfred
Alone
60-69 years
Reviewed: 9 months ago (13/10/2024)
Date of experience: 10/2024

Super Lage. Sehr freundliche Atmosphäre.

By Raimund Conrad
Business
50-59 years
Reviewed: 9 months ago (13/10/2024)
Date of experience: 10/2024

Zentrale Lage, Parkplätze (-Haus) in guter Reichweite und durch U2 & metrobusse sehr gut angebunden

No Public Name
Alone
40-49 years
Reviewed: 9 months ago (04/10/2024)
Date of experience: 10/2024

Frühstück ansonsten sehr gut , Toll aufgemacht, sauber.

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Es tut uns sehr leid, dass Sie nicht rundum zufrieden waren, vor allem weil das Bad in Ihrem Zimmer erst kürzlich saniert und neu gestaltet wurde. Ihrer Beschwerde bezüglich des Kollegen im Frühdienst werden wir nach dessem Urlaub gerne nachgehen und intern klären.
No Public Name
Couple
30-39 years
Reviewed: 9 months ago (03/10/2024)
Date of experience: 09/2024

Will not go back and will not recommend to anyone

Thank you for taking the time to rate your stay with us. We regret that you were not satisfied and would like to respond as follows: Your stay was during two major trade fairs that took place in Berlin. You have probably already noticed this when comparing prices with other accommodation. On our online presence, through which you booked, it is written that our hotel is located in the City West. The main tourist attractions are easily accessible within 20 minutes by public transport. We would have been happy to print out the shortest routes for you at reception. The furnishings of our rooms can also be found on our homepage. Air conditioning is not listed there. However, there are modern pedestal fans in all rooms. You mention that the humidity in the room was too high. That sounds a bit like a tropical climate, which fortunately we don't have in eastern Germany in autumn. We would like to clarify at this point that our rooms are neither damp nor mouldy. The mattresses on our beds are very robust and therefore not worn out. We would have been happy to provide you with a soft mattress topper if we had known about your back problem. It is a pity that you did not contact us personally during your stay. We would have liked to have solved your problems on the second day of your stay. We hope you still had a good time in Berlin and wish you an accommodation that suits you better for your next visit to Berlin.
No Public Name
Couple
50-59 years
Reviewed: 9 months ago (26/09/2024)
Date of experience: 09/2024

Super schönes Hotel, gerne kommen wir wieder!

By Hoffmann Carlo
Couple
50-59 years
Reviewed: 9 months ago (24/09/2024)
Date of experience: 09/2024

Très bon accueil, sympathique et chaleureux. Localisation top. La chambre était spacieuse avec salle de bain et douche. Grand lit comfortable et beaucoup de place pour le rangement. Petit déjeuner abondant, avec des bons produits frais. Très bien!

By Chris Pernusch
Friends
30-39 years
Reviewed: 9 months ago (24/09/2024)
Date of experience: 09/2024

Wie immer. Sympatisch, Familiär. Ein toller Ort mit tollen Menschen.

By Traveller
Alone
50-59 years
Reviewed: 9 months ago (24/09/2024)
Date of experience: 09/2024

Familiär geführtes Hotel in sehr guter Lage, sehr saubere Zimmer, gutes und entspanntes Frühstücksbuffet.

By Micha
Alone
50-59 years
Reviewed: 9 months ago (22/09/2024)
Date of experience: 09/2024

Sehr gepflegtes, persönlich geführtes kleines Hotel in hervorragender Lage; ich komme immer wieder sehr gerne hin.

By Daniel-Marc
Alone
60-69 years
Reviewed: 9 months ago (21/09/2024)
Date of experience: 09/2024

Gemütliches Zusammensein. Freundlichen, fröhlichen Service

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