By Elena
Leisure travelers
30-39 years
Reviewed:
9 years ago
(26/04/2017)
Date of experience:
04/2017
No Public Name
Leisure travelers
50-59 years
Reviewed:
9 years ago
(25/04/2017)
Date of experience:
04/2017
No Public Name
Leisure travelers
40-49 years
Reviewed:
9 years ago
(25/04/2017)
Date of experience:
04/2017
No Public Name
Leisure travelers
20-29 years
Reviewed:
9 years ago
(25/04/2017)
Date of experience:
04/2017
By LORCAN
Leisure travelers
40-49 years
Reviewed:
9 years ago
(25/04/2017)
Date of experience:
04/2017
By Borgesius
Business
50-59 years
Reviewed:
9 years ago
(25/04/2017)
Date of experience:
04/2017
No Public Name
Leisure travelers
50-59 years
Reviewed:
9 years ago
(25/04/2017)
Date of experience:
04/2017
No Public Name
Leisure travelers
20-29 years
Reviewed:
9 years ago
(24/04/2017)
Date of experience:
04/2017
No Public Name
Business
50-59 years
Reviewed:
9 years ago
(24/04/2017)
Date of experience:
04/2017
No Public Name
Leisure travelers
50-59 years
Reviewed:
9 years ago
(24/04/2017)
Date of experience:
04/2017
Hi, i am Elena. You don't have a ramp for a stroller. Waiters are not friendly. And one day we didn't have a towel for our baby.
Everything else is fine.
Thanks!
Thank you for taking the time and write your feelings about our Hotel.
Your comment is very serious for us, we always intend to give the best service.
About the ramp, we do have a mobile ramp, however we always give it by request or when it is obvious.
We are sorry to hear that there was lack of friendliness of the waiters, I forwarded to the adequate F&B manager.
If by chance we are not giving towels, then two option is available, whether the used towels were not on the floor as a sign to change it, or we forgot. However, we always give towels at the reception if it is required.
Hope overall you had a nice stay.
With Kind Regards,
Renátó Abou-Warda
Rooms Division Manager