Atrium Fashion Hotel hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,142 reviews across 17 portals
:
By Maria Teresa
Reviewed: 1 year ago (17/12/2023)
Date of experience: 12/2023

Breve ma intenso

Dear Maria Teresa,

Thank you for your brief but impactful comment. We're thrilled to have made a strong impression. If you have any specific insights or requests, feel free to share, and we look forward to serving you again.

Warm regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (16/12/2023)
Date of experience: 12/2023

Guest has not commented on review

By Magda
Reviewed: 1 year ago (14/12/2023)
Date of experience: 12/2023

Sono stata bene, il personale è stato disponibile e cortese, le camere pulite ma troppo calde.
Posizione eccellente; due stazioni metro a poche centinaia di metri dalla struttura.

Dear Magda,

Thank you for sharing your positive experience with us. We're pleased to hear that you had a good time and found our staff to be helpful and courteous. We appreciate your feedback on the cleanliness of the rooms, though we apologize for any discomfort caused by the temperature. Your comments about the excellent location and proximity to metro stations are valued. We'll take your input into consideration as we strive to enhance our guests' overall experience.

We look forward to the pleasure of welcoming you back for another enjoyable stay.

Warm regards,
Lajos Fekete
Reservation Manager
By Romana Haq
Reviewed: 1 year ago (13/12/2023)
Date of experience: 12/2023

Very good. Nice service, clean and stylish hotel. Toddler friendly and good variety in the breakfast menu.

Dear Romana Haq ,

Thank you for your positive feedback. We're thrilled to hear that you had a very good experience at our hotel and appreciated the nice service, cleanliness, and stylish ambiance. It's wonderful that you found the hotel toddler-friendly, and enjoyed the variety in the breakfast menu. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay.

Warm regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (12/12/2023)
Date of experience: 12/2023

Guest has not commented on review

By Tercinet
Reviewed: 1 year ago (10/12/2023)
Date of experience: 12/2023

Guest has not commented on review

By Elisa
Reviewed: 1 year ago (06/12/2023)
Date of experience: 12/2023

Great experience thanks to the very nice staff.

Dear Elisa,

We're thrilled to hear that you had a great experience, and we appreciate your kind words about our very nice staff. Thank you for choosing us, and we look forward to the opportunity to welcome you again in the future!

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (05/12/2023)
Date of experience: 12/2023

Better

Dear Valued Guest,

Thank you for your fantastic rating! We're delighted to hear that you enjoyed your time at our hotel. We always strive for excellence and are grateful for your feedback. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to see you again soon.
Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (03/12/2023)
Date of experience: 11/2023

Acceptable....
We arrived at 13:10 and we have been asked to come back at 14:00, and when we returned at 14:15 the room wasn't ready!
To the reception was only a person and till to get a key we waiting 20 min after we have filled all papers... etc, due we already wait before another 20 min after the persons from our front.

Dear Valued Guest,

We apologize for the inconvenience you experienced during check-in. It's disappointing to hear about the delay in having your room ready upon your arrival and the extended wait time at the reception. Your feedback is important, and we will address these issues with our team to ensure a smoother and more efficient check-in process for our guests in the future. Thank you for bringing this to our attention, and we appreciate your understanding.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (28/11/2023)
Date of experience: 11/2023

Guest has not commented on review

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