No Public Name
Reviewed:
1 year ago
(27/11/2023)
Date of experience:
11/2023
No Public Name
Reviewed:
1 year ago
(26/11/2023)
Date of experience:
11/2023
No Public Name
Reviewed:
1 year ago
(23/11/2023)
Date of experience:
11/2023
By Marlene Vromans
Reviewed:
1 year ago
(21/11/2023)
Date of experience:
11/2023
No Public Name
Reviewed:
1 year ago
(20/11/2023)
Date of experience:
11/2023
Guest has not commented on review
By Maria Laura
Reviewed:
1 year ago
(19/11/2023)
Date of experience:
11/2023
By Tiberiu Popescu
Reviewed:
1 year ago
(19/11/2023)
Date of experience:
11/2023
By Andrea
Reviewed:
1 year ago
(16/11/2023)
Date of experience:
11/2023
Guest has not commented on review
No Public Name
Reviewed:
1 year ago
(15/11/2023)
Date of experience:
11/2023
No Public Name
Reviewed:
1 year ago
(11/11/2023)
Date of experience:
11/2023
Guest has not commented on review
Nous avion séjourné dans cet hôtel l'an dernier lors de notre 1er séjour à Budapest. L'hôtel est bien situé. Il est propre et la literie est bonne. Le personnel de chambre et du service "petit déjeuner" est très agréable. Cette année la personne à l'accueil était plus intéressée par son téléphone que de nous recevoir. L'an dernier nous avions pu dialoguer obtenir des bonnes adresses... Ce qui a changé, et qui nous à déplu, et même ce qui nous fait hésiter d'y revenir la prochaine fois c'est que lors de notre précédent séjour, il était possible de prendre un café à emporter à n'importe qu'elle heure et ce gratuitement. Maintenant ce n'est plus possible, dommage.
We sincerely appreciate your return to our hotel and your thoughtful feedback. It warms our hearts to know you found our location convenient, the premises clean, and the bedding comfortable. It is regrettable to hear about the lapse in service during your recent check-in, and we will address this internally to uphold our commitment to a warm and welcoming atmosphere.
Your memories of engaging conversations and recommendations from our staff last year are invaluable to us. We apologize for any inconvenience caused by the change in our policy regarding complimentary takeaway coffee. Your feedback is taken seriously, and we will certainly consider it as we strive to improve and refine our offerings.
We understand that such details matter, and we genuinely hope this won't overshadow the positive aspects of your stay. We would be honored to have the opportunity to welcome you back and provide the level of service you rightly expect from us.
Kind regards,
Lajos Fekete - Reservation Manager