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Public Reviews Score
84%

"Very satisfied"

Based on 7,408 reviews across 16 portals
:
No Public Name
Reviewed: 1 year ago (11/08/2024)
Date of experience: 08/2024

Très bonne car David le réceptioniste est aux petits soins pour des clients. C’est très agréable.
Merci beaucoup David et bonne chance pour la suite

Dear Babaud de Monvallier,

Thank you for your kind words! We’re thrilled to hear that David made a positive impact on your stay. I will be sure to pass along your thanks to him. We look forward to welcoming you back.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (10/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Silvia
Reviewed: 1 year ago (09/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (09/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Oliver
Reviewed: 1 year ago (08/08/2024)
Date of experience: 08/2024

Muy recomendable!! El personal de recepción muy amables y atentos un placer para la dirección del Hotel poder contar con trabajadores así….la habitación amplia y limpia así como el desayuno que ha sido ampliamente variado para todo tipo de gustos….repetiremos sin lugar a dudas 💪🏀

Dear Oliver,

Thank you for your fantastic feedback! We’re thrilled to hear you enjoyed our friendly and attentive reception staff, spacious and clean room, and varied breakfast. We look forward to welcoming you back!

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (08/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (07/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Anaela
Reviewed: 1 year ago (03/08/2024)
Date of experience: 08/2024

En general bien, pero no parece 4 estrellas
La ubicación al principio asusta un poco pero es buena

Dear Anaela,

Thank you for your feedback. We’re glad you found the location ultimately satisfactory. I’m sorry to hear that the hotel did not fully meet your expectations for a 4-star experience. Your comments are important, and we will work on improving our services and amenities. We appreciate your input and hope to provide a better experience on your next visit.

Kind regards,
Lajos Fekete
Reservation Manager
By Jenny
Reviewed: 1 year ago (31/07/2024)
Date of experience: 07/2024

Staff were always welcoming and at breakfast tables were always promptly cleared and cleaned.
Nice, spacious and clean room.
Only thing I’ll add is we always believed keeping towels hung up meant they weren’t replaced but ours were everyday which we didn’t find necessary

Dear Jenny,

Thank you for your feedback. We’re glad to hear you found the staff welcoming and appreciated the cleanliness and spaciousness of your room. I apologize for any inconvenience regarding the towel replacement. We’ll review our policies to better align with guest preferences. We look forward to your next visit!

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (29/07/2024)
Date of experience: 07/2024

Sehr freundliches Personal, familienfreundliches Hotel, ruhig und trotzdem sehr zentrale Lage, sehr umfangreiches Frühstücksbuffet, Gepäckaufbewahrung am An-/Abreisetag problemlos möglich;

Dear Batke,

Thank you for your kind words! We’re thrilled to hear that our staff made a positive impression, and that you found our hotel family-friendly, centrally located, and enjoyed the extensive breakfast buffet. It’s great to know our luggage storage service was convenient for you. We look forward to welcoming you back!

Kind regards,
Lajos Fekete
Reservation Manager
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