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Public Reviews Score
84%

"Very satisfied"

Based on 7,409 reviews across 16 portals
:
By De León
Reviewed: 2 months ago (07/10/2025)
Date of experience: 10/2025

Satisfactoria, excepto un pequeño descuido de fallo de aire acondicionado que se solventó al tercer día.

Dear Guest,

Thank you for your kind rating and feedback. We are glad to hear that you enjoyed your stay.

We sincerely apologize for the inconvenience you experienced with the air conditioning and appreciate your patience while our team resolved the issue. Your understanding is greatly valued, and we will continue to work on improving our services.

We hope to have the opportunity to welcome you back soon for an even more comfortable stay.

Kind regards,
Hotel Management
No Public Name
Reviewed: 2 months ago (02/10/2025)
Date of experience: 09/2025

המקום מאוד מרכזי ונוח ושקט .
תחבורה ציבורית בקרבת מקום 3 דקות מתחנת רכבת תחתית .
המלון מודרני ומעוצב יפה מאוד.
המלון נקי מאוד .
הצוות של המלון נחמד ונעים תמיד עזרו לי בכל דבר עם חיוך והבנה .

Dear Valued Guest,

Thank you very much for your wonderful review and perfect score. We are delighted to hear that you enjoyed your stay and very much appreciate your kind comments highlighting our wonderful central location, modern decor, and cleanliness.

It was also a delight to read your kind words about our Team members — please be sure that our staff truly appreciates your compliments and that it was our pleasure to assist you during your stay.

We hope to have the pleasure of welcoming you back soon!

Best regards,
István Kovács
Front Office Manager
By Leah
Reviewed: 2 months ago (30/09/2025)
Date of experience: 09/2025

Great. Esther was amazing and mad check in very smooth

Dear Valued Guest,

It is a great pleasure to read your kind comments regarding our staff and how we were friendly and approachable. We are delighted that your check-in experience with Esther was smooth and enjoyable.

We look forward to welcoming you back on your next visit to Budapest!

Best regards,
István Kovács
Front Office Manager
No Public Name
Reviewed: 2 months ago (28/09/2025)
Date of experience: 09/2025

Middle

Dear Valued Guest,

Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate all guest comments, as they help us to continually improve our services and ensure a better experience for all future visitors.

We hope to have the opportunity to welcome you back again and provide you with an even more pleasant stay next time.

Best regards,
István Kovács
Front Office Manager
By Ian
Reviewed: 2 months ago (26/09/2025)
Date of experience: 09/2025

Happy with stay, a bit disappointed at the location.

Dear Valued Guest,

Thank you for sharing your feedback and for rating your stay positively. We are pleased to hear that you were happy with your overall experience at our hotel.

We are sorry to read that our location did not fully meet your expectations. Most of our guests appreciate our central position for its convenient access to public transportation and main attractions, but we understand that preferences can vary.

We truly hope to have the opportunity to welcome you again and provide you with an even more satisfying experience on your next visit to Budapest.

Best regards,
István Kovács
Front Office Manager
By Mark Lewis-williams
Reviewed: 2 months ago (25/09/2025)
Date of experience: 09/2025

Good vfm.

Dear Valued Guest,

Thank you for your feedback and high rating. We are glad you had a good experience with us and we truly hope to welcome you back again in the near future.

Best regards,
István Kovács
Front Office Manager
No Public Name
Reviewed: 2 months ago (25/09/2025)
Date of experience: 09/2025

Sauber, modern, sehr zentrale Lage

Dear Valued Guest,

We are delighted to hear that you enjoyed your stay and we very much appreciate your kind comments highlighting our wonderful central location. Thank you also for noticing the cleanliness and modern design of our hotel.

Best regards,
István Kovács
Front Office Manager
By Federico
Reviewed: 2 months ago (22/09/2025)
Date of experience: 09/2025

Una bella esperienza, particolare e vicino al centro. Un hotel innovativo

Dear Valued Guest,

Thank you very much for sharing your kind feedback. We are delighted to hear that you enjoyed your stay and we very much appreciate your kind comments highlighting our wonderful central location. It is also a pleasure to know that you found our hotel innovative and unique, which contributed to making your experience a memorable one.

We truly hope to have the pleasure of welcoming you back again on your next visit to Budapest.

Best regards,
István Kovács
Front Office Manager
By Clement Chan
Reviewed: 2 months ago (22/09/2025)
Date of experience: 09/2025

Overall great experience. Check in staff was friendly and I was able to get to my room quickly. The room was tidy and well presented.

Dear Valued Guest,

It is a great pleasure to read your kind comments regarding our staff and how we were friendly and approachable. We are also delighted that you found your room tidy and well presented, which contributed to your overall great experience.

Best regards,
István Kovács
Front Office Manager
By Cédric
Reviewed: 2 months ago (21/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your feedback and for rating your stay with us. We are pleased to know that you had a pleasant experience overall, and we hope to have the opportunity to welcome you back soon for an even more enjoyable stay.

Best regards,
István Kovács
Front Office Manager
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