Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,657 reviews across 11 portals
:
By Chris
Couple
50-59 years
Reviewed: 7 years ago (30/03/2019)
Date of experience: 03/2019

Overall this was an average experience. We have been to a number of cities across Europe and Budapest isn’t in our top five. We had a day trip into the countryside which we enjoyed. Budapest needs cleaning (buildings) and there is a notable difference in the appearance of buildings and homelessness moving from where we stayed is Pest to Upper Pest and Buda. Go near the Parliament or Buda Castle and it is clear the authorities have cleared the homeless from the streets. Hungarian government should look to help the homeless people instead of making it illegal and prosecuting them. Not sure we will be returning to Budapest anytime soon.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Sharon
Couple
40-49 years
Reviewed: 7 years ago (28/03/2019)
Date of experience: 03/2019

Really enjoyed our time in Budapest. The hotel was in a great location and good value for money. Again the gentleman on Reception was very helpful.

Dear Sharon,

We were very happy when we read your comments about your stay at Atrium Fashion Hotel.

We are pleased to hear that you enjoyed your stay with us and the hotel team was friendly , helpful and accommodating.
You are correct the hotel is in a good location and close to different attractions in Budapest.

Your review shows, that You value our Passion, Hospitality and Efforts at Atrium Fashion Hotel.
This comment will encourage us to do more and provide even better service to our customers so that they can have good memories and share them with others.

We are looking forward to welcome you again in our Atrium Fashion Hotel.

Kindest regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
20-29 years
Reviewed: 7 years ago (26/03/2019)
Date of experience: 03/2019

The hotel was visually very nice, and the staff was very friendly and helpful. But the atrium room was noisy because of the window towards the atrium, where breakfast was served. Also, we could hear other guests talking in the rooms next to us.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Caroline Jones
Couple
50-59 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Very pleasant stay - would recommend

Dear Caroline,

Thank you for taking the time providing us with valuable feedback on your recent stay in Budapest.

We truly appreciate your kind comments about our services.

We are very happy to read that you would recommend our hotel.

We trust to have the opportunity to welcome you back upon your next visit to Hungary.

Kind regards,

Szabina Lados
Front Office Supervisor
By Mattias
Couple
40-49 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Mycket bra.

Dear Bo Mattias,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are looking forward to welcome you again in our property.

With Best Regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Good location for a short stay

Dear Carole,

Thank you very much for your kind words and also for your kind feedback.

As you know your feedback is very important to us, so that we can develop and be able match the wishes of our beloved guests.

Hope to welcome you soon back to us, in the meanwhile we will do our best to impress you when you come back to us!

Kind regards,

Szabina Lados
Front Office Supervisor
By Daryl
Friends
30-39 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Great location, clean and comfortable rooms and all the staff were very helpful

Dear Daryl,

Thank you for your kind feedback, which we truly appreciate.

We are very pleased to see that you enjoyed your stay with us and that our service met your expectation.

We hope to see you soon and welcome you back at our hotel.

Kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Thoroughly enjoyable

Dear Rosalind,

Thank you very much for your kind feedback, which we truly appreciate.

We are very pleased to see that you enjoyed your stay with us and that our service met your expectation.

As a 4* Boutique Hotel, our main goal is to provide High quality services to our valued Guests, and to improve their satisfaction.

We hope to see you soon and welcome you back at our hotel.

Kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Business
60-69 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

I will come again

Dear Mark,

Firstly thank you for letting us know about your recent stay with us and choosing to stay with us as well.

However we are sorry to read that you did not find our Hotel's cleaning service spotless.
As you know your feedback is very important for us, so that we can develop and be able match the wishes of our guests.
Your complaint has been shared with our housekeeping department in order to improve our cleaning service.

Thank you once again for taking the time to write to us.
We hope that in the future we will have the opportunity to restore your confidence in our hotel.


Best regards,

Szabina Lados
Front Office Supervisor
By Jonas
Friends
40-49 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Annars bra prisvärt och bra läge och alltid trevlig och hjälpsam personal.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
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