Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 8,453 reviews across 11 portals
:
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (05/04/2019)
Date of experience: 04/2019

Bon acceuil,expérience agréable.

Dear Hutin Alexis,

Thank you for your kind feedback, which we truly appreciate.

We are pleased to see that you enjoyed your stay with us and that our service met your expectations.

We hope to see you soon and welcome you back at our hotel.

Kind regards,

István Bolla
Reception
By Pedro Santos
Couple
50-59 years
Reviewed: 7 years ago (04/04/2019)
Date of experience: 03/2019

Was a very nice experience and definitely, if I return to Budapest, I will check Atrium Hotel for my stay.

Dear Pedro Esteves dos Santos,

Thank you very much for choosing the Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We do hope to see you soon again in our hotel.

With Best Regards,

István Bolla
Reception
No Public Name
Alone
60-69 years
Reviewed: 7 years ago (03/04/2019)
Date of experience: 04/2019

I had a good time staving at your Hotel Thanks to to your friendliness and good service

Dear Iren Zahl Johansen,

Thank you for choosing our hotel for your stay in Budapest. We really appreciate your kind review.

Should you return to our nice city, we hope you will choose the Atrium Fashion Hotel**** again!

With Best Regards,

István Bolla
Reception
No Public Name
Friends
30-39 years
Reviewed: 7 years ago (03/04/2019)
Date of experience: 04/2019

Very good, great location. More small but I think this is normal for European cities. Curtains could be a little larger as they do let in light

Dear Ms McGann,

Thank you very much for staying at the Atrium Fashion Hotel**** and also for your kind feedback.

As you know your feedback is very important to us, so that we can develope and be able to match the wishes of our beloved guests.

Hope to welcome you soon back to us, in the meanwhile we will do our best to impress you when you return!

Kind regards,

István Bolla
Reception
By Léa
Couple
20-29 years
Reviewed: 7 years ago (03/04/2019)
Date of experience: 04/2019

Mauvaise
Nous ne reviendront jamais dans cet hôtel !

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Friends
50-59 years
Reviewed: 7 years ago (02/04/2019)
Date of experience: 03/2019

Mkt bra, lugnt och trevligt hotell

Dear Johan Bergstedt,

Thank you for your kind feedback, which we truly appreciate.

However we are sorry for the inconvenient odour and warmth in our room. As you know every feedback is very important for us, so that we can develop and be able to meet the expectations of our guests. Your complaint has been shared with the appropriate departments, so we can avoid similar situations in the future.

Best regards,

István Bolla
Reception
By Marie-Thérèse et Jean-Marc d’..
Couple
60-69 years
Reviewed: 7 years ago (31/03/2019)
Date of experience: 03/2019

Un très bon choix. Le dernier matin ,comme nous partions tôt, on nous a même préparé un petit déjeuner à emporter.

Dear Jean Marc,

Thank you very much for your kind words and also for your kind feedback.

It is an absolute pleasure to read your kind words about your experience in our Atrium Fashion Hotel.
We are delighted that we have been able to make your stay just that more special.

We trust to have the opportunity to welcome you back in our property upon your next visit in Budapest.

Kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Friends
40-49 years
Reviewed: 7 years ago (30/03/2019)
Date of experience: 03/2019

Rialloggerei in questo hotel molto volentieri, ma apprezzerei un miglior servizio colazione all'italiana e la possibilità di poter cenare in hotel, anche se solo a buffet.

Dear Paola,

Thank you very much for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are always open to your suggestions, and comments, so that we can develop on our services, to be able to match your needs better. We will discuss with the Management how we can develop on our services.

We hope to have the pleasure of welcoming you again.

With Best Regards,

Szabina Lados
Front Office Supervisor
By Chris
Couple
50-59 years
Reviewed: 7 years ago (30/03/2019)
Date of experience: 03/2019

Overall this was an average experience. We have been to a number of cities across Europe and Budapest isn’t in our top five. We had a day trip into the countryside which we enjoyed. Budapest needs cleaning (buildings) and there is a notable difference in the appearance of buildings and homelessness moving from where we stayed is Pest to Upper Pest and Buda. Go near the Parliament or Buda Castle and it is clear the authorities have cleared the homeless from the streets. Hungarian government should look to help the homeless people instead of making it illegal and prosecuting them. Not sure we will be returning to Budapest anytime soon.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Sharon
Couple
40-49 years
Reviewed: 7 years ago (28/03/2019)
Date of experience: 03/2019

Really enjoyed our time in Budapest. The hotel was in a great location and good value for money. Again the gentleman on Reception was very helpful.

Dear Sharon,

We were very happy when we read your comments about your stay at Atrium Fashion Hotel.

We are pleased to hear that you enjoyed your stay with us and the hotel team was friendly , helpful and accommodating.
You are correct the hotel is in a good location and close to different attractions in Budapest.

Your review shows, that You value our Passion, Hospitality and Efforts at Atrium Fashion Hotel.
This comment will encourage us to do more and provide even better service to our customers so that they can have good memories and share them with others.

We are looking forward to welcome you again in our Atrium Fashion Hotel.

Kindest regards,

Szabina Lados
Front Office Supervisor
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