Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,556 reviews across 13 portals
:
No Public Name
Friends
50-59 years
Reviewed: 7 years ago (28/02/2019)
Date of experience: 02/2019

lovely hotel, great location, great staff, would stay again

Dear Valued Guest,

Thank you very much for having taken some of your precious time to share this fabulous, well detailed review.

We are very pleased to see that you enjoyed your stay with us and that our service met your expectation.


We are looking forward to welcome you again.

Kind regards,

Szabina Lados
Front Office Supervisor
By Chelsea
Couple
20-29 years
Reviewed: 7 years ago (28/02/2019)
Date of experience: 02/2019

Excellent, staff were friendly and helpful.

Dear Chelsea,

Thank you for your lovely review of the Atrium Fashion Hotel
It is a great pleasure to read your kind comments regarding our staff and how we were friendly and approachable.
We are happy to see that our services met your expectations.

This comment will encourage us to do more and provide even better service to our customers so that they can have good memories and share them with others.

We are looking forward to welcome you again in our hotel.

Kindest regards,

Szabina Lados
Front Office Supervisor
By Diane churchill
Friends
50-59 years
Reviewed: 7 years ago (28/02/2019)
Date of experience: 02/2019

Great time would recomend

Dear Diane Churchill,

We were very happy when we read your comments about your recent stay with us.
Thank you very much for taking the time to share your thoughts and for the recommendation.

Your review shows, that You value our Passion, Hospitality and Efforts at Atrium Fashion Hotel.
We are pleased to hear the hotel team was friendly and accommodating ,you are correct the hotel is in a good location and close to different attractions in Budapest.


We are looking forward to welcome you again in our Atrium Fashion Hotel.

Kindest regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (27/02/2019)
Date of experience: 02/2019

Stylisches Hotel, jedoch in die Jahre gekommen und nicht gut gepflegt. Die Sauberkeit war ungenügend! Nicht weiterzuempfehlen wenn sich dort nichts ändert.

Dear Julia Hose,

We have learned with great sadness that you have left our Hotel with bad feelings, and our services did not met your expectations.

Your complaint have been shared with the General Manager as well as with our Housekeeping and Maintenance Team in an effort to investigate what have happened.
Would you be so kind to write us any additional detail of the problems, when did you report it to which department (or colleague)?

I can assure you that we will take all the necessary steps to find out whose omission caused the aforementioned mistake, in order to avoid these problems happening again.

I hope you’ll consider us next time your travel brings you back to Budapest and will have the opportunity to restore your confidence in our Hotel.

We are looking forward to your reply at your earliest convenience.

Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
By Helena
Business
40-49 years
Reviewed: 7 years ago (27/02/2019)
Date of experience: 02/2019

I was satisfied

Dear Helena,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are looking forward to welcome you again in our property.

With Best Regards,

Szabina Lados
Front Office Supervisor
By Kurt
Couple
30-39 years
Reviewed: 7 years ago (27/02/2019)
Date of experience: 02/2019

Non 4 stelle ma 3. Gentili in reception!!!

By Ana
Family
30-39 years
Reviewed: 7 years ago (27/02/2019)
Date of experience: 02/2019

Las instalaciones muy modernas y confortables. El restaurante bonito y amplio, la selección de desayuno variada y muy rica. Muy amable el staff

Dear Ana Rengifo,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are looking forward to welcome you again in our property.

With Best Regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (26/02/2019)
Date of experience: 02/2019

Překvapení bylo velké atrium.

Dear Pavel Renza,

Thank you very much for your kind feedback.

Hope to welcome you soon back to us, in the meanwhile we will do our best to impress you when you come back to us!

Kind regards,

Szabina Lados
Front Office Supervisor
By Diane
Couple
50-59 years
Reviewed: 7 years ago (25/02/2019)
Date of experience: 02/2019

We enjoyed our visit to Budapest, this hotel gave us a place to venture out from plus we had breakfast

Dear Diane Heyes,

Thank you very much for staying with us and sharing your experience.
We are happy to read that your overall impression of our Hotel was good and you liked our central location.
We hope to be welcoming you back again for your next visit to our beautiful city.

Kind regards,

Szabina Lados
Front Office Supervisor
By Michael
Couple
70-79 years
Reviewed: 7 years ago (24/02/2019)
Date of experience: 02/2019

Very positive.

Dear Michael Chant,

Thank you very much for your kind feedback, which we truly appreciate.

We are very pleased to see that you enjoyed your stay with us and that our service met your expectation.

We hope to see you soon and welcome you back at our hotel.

Kind regards,

Szabina Lados
Front Office Supervisor
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