Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 8,453 reviews across 11 portals
:
No Public Name
Couple
20-29 years
Reviewed: 7 years ago (26/03/2019)
Date of experience: 03/2019

The hotel was visually very nice, and the staff was very friendly and helpful. But the atrium room was noisy because of the window towards the atrium, where breakfast was served. Also, we could hear other guests talking in the rooms next to us.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Caroline Jones
Couple
50-59 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Very pleasant stay - would recommend

Dear Caroline,

Thank you for taking the time providing us with valuable feedback on your recent stay in Budapest.

We truly appreciate your kind comments about our services.

We are very happy to read that you would recommend our hotel.

We trust to have the opportunity to welcome you back upon your next visit to Hungary.

Kind regards,

Szabina Lados
Front Office Supervisor
By Mattias
Couple
40-49 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Mycket bra.

Dear Bo Mattias,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are looking forward to welcome you again in our property.

With Best Regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Good location for a short stay

Dear Carole,

Thank you very much for your kind words and also for your kind feedback.

As you know your feedback is very important to us, so that we can develop and be able match the wishes of our beloved guests.

Hope to welcome you soon back to us, in the meanwhile we will do our best to impress you when you come back to us!

Kind regards,

Szabina Lados
Front Office Supervisor
By Daryl
Friends
30-39 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Great location, clean and comfortable rooms and all the staff were very helpful

Dear Daryl,

Thank you for your kind feedback, which we truly appreciate.

We are very pleased to see that you enjoyed your stay with us and that our service met your expectation.

We hope to see you soon and welcome you back at our hotel.

Kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Thoroughly enjoyable

Dear Rosalind,

Thank you very much for your kind feedback, which we truly appreciate.

We are very pleased to see that you enjoyed your stay with us and that our service met your expectation.

As a 4* Boutique Hotel, our main goal is to provide High quality services to our valued Guests, and to improve their satisfaction.

We hope to see you soon and welcome you back at our hotel.

Kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Business
60-69 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

I will come again

Dear Mark,

Firstly thank you for letting us know about your recent stay with us and choosing to stay with us as well.

However we are sorry to read that you did not find our Hotel's cleaning service spotless.
As you know your feedback is very important for us, so that we can develop and be able match the wishes of our guests.
Your complaint has been shared with our housekeeping department in order to improve our cleaning service.

Thank you once again for taking the time to write to us.
We hope that in the future we will have the opportunity to restore your confidence in our hotel.


Best regards,

Szabina Lados
Front Office Supervisor
By Jonas
Friends
40-49 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Annars bra prisvärt och bra läge och alltid trevlig och hjälpsam personal.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Samantha Bailey
Friends
30-39 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

It was a great hotel, in terms of location, breakfast, decor but the faulty air conditioning, we got very little sleep.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Friends
20-29 years
Reviewed: 7 years ago (24/03/2019)
Date of experience: 03/2019

Nice stay at budapest. Good price for this location and very good services.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
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