Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,557 reviews across 13 portals
:
No Public Name
Reviewed: 5 months ago (01/12/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Valued Guest,

Thank you very much for taking the time to share your feedback with us and for rating your stay so positively overall.
Please be informed that your comment has been forwarded to our General Manager as well as to our Maintenance Team. We value all feedback provided by our guests, as it is our best tool to keep improving our high-quality service, and we appreciate you taking the time to comment on your experience.

We hope to have the opportunity to welcome you back in the future and provide an even more comfortable stay.

Best regards,
István Kovács
Rooms Division Manager
By Jana
Reviewed: 5 months ago (01/12/2025)
Date of experience: 11/2025

Everything was great, only one note, it was too warm in the room without possibility to decrease temperature or open the window.

Dear Valued Guest,

Thank you very much for taking the time to share your feedback with us and for rating your stay so positively overall.

We are delighted to hear that you found everything great during your stay and that you enjoyed the overall experience at our hotel. At the same time, we truly appreciate you mentioning the issue regarding the room temperature. We are sorry to read that the room felt too warm and that you were unable to adjust the temperature or open the window to your comfort.

Please be informed that your comment has been forwarded to our General Manager as well as to our Maintenance Team. We value all feedback provided by our guests, as it is our best tool to keep improving our high-quality service, and we appreciate you taking the time to comment on your experience.

We hope to have the opportunity to welcome you back in the future and provide an even more comfortable stay.

Best regards,
István Kovács
Rooms Division Manager
By Johnathan
Reviewed: 5 months ago (28/11/2025)
Date of experience: 11/2025

Good

Dear Guest,

Thank you for sharing your feedback following your recent stay and for rating us.

We’re glad to hear that overall your experience was good and that certain aspects met your expectations.

We’re sorry to learn that other parts of your stay did not meet your standards, and we apologise for any inconvenience caused. Your comments are valuable to us and will be reviewed with our team so we can continue improving the services and comfort we provide.

We hope to have the opportunity to welcome you back again in the future for a more seamless experience.

Kind regards,
Atrium Fashion Hotel Team
By Colin McGilp
Reviewed: 5 months ago (28/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Valued Guest,

We are delighted to hear that you had an excellent stay with us. Your feedback is greatly appreciated, and it motivates our team to continue providing exceptional service.

Best regards,
István Kovács
Front Office Manager
No Public Name
Reviewed: 6 months ago (26/11/2025)
Date of experience: 11/2025

Calidad precio es una estupenda opción

Dear Valued Guest,

Thank you for your perfect rating! We are thrilled to hear you enjoyed your stay and that everything met your expectations. Your feedback encourages our team to continue providing exceptional service.

Best regards,
István Kovács
Rooms Division Manager
By Theveneau
Reviewed: 6 months ago (24/11/2025)
Date of experience: 11/2025

Bad

Dear Valued Guest,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. Your comments are important to us, and we will carefully review them to identify areas for improvement.

We hope to have the opportunity to welcome you again and provide a more satisfying stay.

Best regards,
István Kovács
Rooms Division Manager
No Public Name
Reviewed: 6 months ago (20/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Valued Guest,

We are thrilled to hear that you had an excellent stay with us. Your feedback is greatly appreciated and motivates our team to continue providing outstanding service.

Best regards,
István Kovács
Rooms Division Manager
By Rib
Reviewed: 6 months ago (18/11/2025)
Date of experience: 11/2025

Good

Dear Valued Guest,

Thank you for sharing your feedback. We are glad to hear that you had a good experience during your stay with us. Your comments are appreciated and help us maintain our standards.

Best regards,
István Kovács
Rooms Division Manager
By maria anna campaniello
Reviewed: 6 months ago (18/11/2025)
Date of experience: 11/2025

esperienza meravigliosa, camere pulite e molto calde. personale molto professionale e gentile soprattutto il personale che ha pulito le camere.

Dear Valued Guest,

Thank you for taking the time to share your wonderful feedback with us.

We are delighted to hear that you had such a positive experience during your stay. It is great to know that you found our rooms clean and comfortably warm, and we truly appreciate your kind words about our professional and friendly team. Your special mention of our housekeeping staff is especially appreciated — we will be sure to pass along your compliments, as recognition like this means a great deal to them.

We are very pleased that your stay left such a positive impression, and we hope to have the pleasure of welcoming you back again soon.

Best regards,
István Kovács
Rooms Division Manager
By Claude
Reviewed: 6 months ago (18/11/2025)
Date of experience: 11/2025

Agréablement surpris, hôtel très bien placé à Budapest, le staff accueillant et professionnel. Les chambres sont très bien agencé et agréable. Je recommande vivement cet hôtel et très bon rapport qualité prix

Dear Valued Guest,

Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay and found our location convenient, the rooms comfortable, and our team welcoming and professional. Your recommendation means a lot to us, and we are thrilled that you found value in your experience.

Best regards,
István Kovács
Rooms Division Manager
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