Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,522 reviews across 15 portals
:
No Public Name
Friends
50-59 years
Reviewed: 7 years ago (24/12/2018)
Date of experience: 12/2018

Rauhallinen hieno hotelli

Dear Valued Guest,

Thank you very much for having taken some of your precious time to share your review.
We are happy to see that our services met your expectations.
We are glad that you mentioned the readiness of our staff and that you find our cleaning service spotless.

We hope that in the future we will have the opportunity to restore your confidence in our hotel.

With kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
20-29 years
Reviewed: 7 years ago (24/12/2018)
Date of experience: 12/2018

The hotel was fine but we expect more from the room. The view was terrible and the noise from the breakfast wake us up in the morning. The positive was that we could park our car near the hotel for free (weekend).

By Lisa
Friends
20-29 years
Reviewed: 7 years ago (23/12/2018)
Date of experience: 12/2018

Amazing location, very small but clean and comfortable room. Stuff is extremely friendly and helpful:) For this price I expected much less.
If I ever want to visit Budapest again I know where to stay. Thank you!

Dear Lisa,

Thank you very much for your amazing feedback following your recent stay with us.
We were delighted you awarded us a highest scores based on your experience.

Your feedback is greatly appreciated and we assure you to maintain the quality and even improve our services in the future.

Looking forward to welcome you as our guest again.

With kind regards,

Szabina Lados
Front Office Supervisor
By michaela
Friends
30-39 years
Reviewed: 7 years ago (23/12/2018)
Date of experience: 12/2018

Dont feel it was 4 stars hotel. 3 or less stars maybe...

By Robert sebastien
Couple
30-39 years
Reviewed: 7 years ago (23/12/2018)
Date of experience: 12/2018

Très bon hôtel. Nous recommandons sans problème !

Dear Robert Sebastien,

Thank you very much for your lovely review of the Atrium Fashion Hotel.
We are glad that you were satisfied with our services. Thank you for your recommendation.
It is a great pleasure to read your kind comments regarding our staff and how we were smiley and friendly.

We hope to have the pleasure of welcoming you back again in the future.

With kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
20-29 years
Reviewed: 7 years ago (21/12/2018)
Date of experience: 12/2018

Very good experience, I felt very well in the hotel.

By Sachin
Business
40-49 years
Reviewed: 7 years ago (21/12/2018)
Date of experience: 12/2018

We extended and would extend it again so overall happy.

No Public Name
Alone
60-69 years
Reviewed: 7 years ago (19/12/2018)
Date of experience: 12/2018

It went fine

No Public Name
Friends
30-39 years
Reviewed: 7 years ago (19/12/2018)
Date of experience: 12/2018

Personal vor allem sind nicht professionell

Dear Valued Guest,

Thank you for staying in Atrium Fashion Hotel and for taking the time to write a review. Your feedback is really important for us.

We have learnt with great sadness that you have a bad impression of our Team and our services did not met your standards.
At the same time we feel surprised, since we recieve lot of compliments from travellers in acknowledgment of the friendliness and profession of our staff.
Please accept our apologies for falling short of your expectations, we sincerely regret the inconveniences you have faced in our property.

We truly hope that apart from this you have had a nice stay in Budapest and upon your next visit, we will have the opportunity to restore your confidence in our hotel.

Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
No Public Name
Friends
50-59 years
Reviewed: 7 years ago (18/12/2018)
Date of experience: 12/2018

Lovely friendly staff

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