Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,522 reviews across 15 portals
:
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (11/11/2018)
Date of experience: 11/2018

Had a lovely time

Dear Valued Guest,

Thank you very much for your kind words and we are happy to hear that you had a lovely time in our hotel.

As you know your feedback is very important to us, so that we can develop and be able match the wishes of our beloved guests.

Hope to welcome you soon back to us, in the meanwhile we will do our best to impress you when you come back to us!

Kind regards,

Szabina Lados
Front Office Supervisor
By prince
Business
40-49 years
Reviewed: 7 years ago (09/11/2018)
Date of experience: 11/2018

出張には良いと思います

By Christer
Couple
70-79 years
Reviewed: 7 years ago (08/11/2018)
Date of experience: 10/2018

Very good, friendly staff, good breakfast.

No Public Name
Business
50-59 years
Reviewed: 7 years ago (07/11/2018)
Date of experience: 11/2018

Sehr gutes Preis-Leistungs-Verhältnis für Geschäftsreisende. Wenig geeignet für romantische Stunden.

No Public Name
Family
50-59 years
Reviewed: 7 years ago (05/11/2018)
Date of experience: 11/2018

Good. It is posible to come again.

No Public Name
Couple
50-59 years
Reviewed: 7 years ago (04/11/2018)
Date of experience: 11/2018

Buono per la posizione ed il rapporto qualità prezzo

No Public Name
Friends
70-79 years
Reviewed: 7 years ago (31/10/2018)
Date of experience: 10/2018

Meget bra.

No Public Name
Alone
60-69 years
Reviewed: 7 years ago (29/10/2018)
Date of experience: 10/2018

Better than average

Dear Valued Guest,

We appreciate you staying with us and sharing your experience.
We are happy to read that your overall impression of our Hotel was good.
I hope you’ll consider us next time your travels bring you back to Budapest and will have the opportunity to restore your confidence in our hotel.
Kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Friends
50-59 years
Reviewed: 7 years ago (29/10/2018)
Date of experience: 10/2018

We liked this hotel very much. Rooms were spacy and clean, contemporary look.

Dear Valued Guest,

Thank you very much for your kind words and also for your kind feedback.

As you know your feedback is very important to us, so that we can develop and be able match the wishes of our beloved guests.

Hope to welcome you soon back to us, in the meanwhile we will do our best to impress you when you come back to us!

Kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (23/10/2018)
Date of experience: 10/2018

Good. Would have liked the bar to be open as had to just go straight to room and would have been nice to have a last drink in hotel bar but always not open or if it was didn’t look inviting

Dear Valued Guest,

Thank you very much for your kind words and also for your kind feedback.


We are happy to read that you liked our breakfast selection and the champagne.

Regarding to your comment about the bar, let us kindly inform you that the bar is open every day until midnight.

We have learned with great sadness that you had a bad experience with our team. We feel surprised at the same time, since we recieve lot of compliments from

travellers in acknowledgment of the friendliness and profession of our staff. Hereby let us kindly apologise for falling short of your expextations.

Please rest assured that your comments have been shared with all of our Team members in an effort to avoid these complaints happening again.


Thank you once again for taking the time to write to us. We hope that in the future we will have the opportunity to restore your confidence in our hotel.

Kind regards,

Szabina Lados
Front Office Supervisor
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