By Monica du Rietz
Friends
50-59 years
Reviewed:
8 years ago
(17/10/2018)
Date of experience:
10/2018
No Public Name
Friends
20-29 years
Reviewed:
8 years ago
(16/10/2018)
Date of experience:
10/2018
By Melissa
Family
20-29 years
Reviewed:
8 years ago
(16/10/2018)
Date of experience:
10/2018
By Deborah willett
Couple
50-59 years
Reviewed:
8 years ago
(16/10/2018)
Date of experience:
10/2018
By Susie
Friends
50-59 years
Reviewed:
8 years ago
(16/10/2018)
Date of experience:
10/2018
By Mr Maycock
Couple
40-49 years
Reviewed:
8 years ago
(15/10/2018)
Date of experience:
10/2018
No Public Name
Couple
60-69 years
Reviewed:
8 years ago
(15/10/2018)
Date of experience:
10/2018
By Wittoeck Conny
Friends
50-59 years
Reviewed:
8 years ago
(14/10/2018)
Date of experience:
09/2018
No Public Name
Family
30-39 years
Reviewed:
8 years ago
(14/10/2018)
Date of experience:
10/2018
By Barbara Z Dick
Friends
70-79 years
Reviewed:
8 years ago
(14/10/2018)
Date of experience:
09/2018
Accept from the first meeting the rest of our vacation was very good
Thank you for your kind feedback, which we truly appreciate.
We are glad that your vacation was very good and you were satisfied with our breakfast, enjoyed the sparkling wine and the strong coffee.
We feel sorry that you had a bad experience with the check in procedure, however it was beyond our control.
We were informed by the head sales office that your reservation is invalid due to Travelbird.
Since we had no additional information about the reservation, we had to ask you to get in contact with the agency directly.
Hereby we apologize for any inconvenience caused.
I hope you’ll consider us next time your travels bring you back to Budapest and will have the opportunity to restore your confidence in our hotel.
Kind regards,
Szabina Lados
Front Office Supervisor