Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,805 reviews across 11 portals
:
By Christer
Couple
70-79 years
Reviewed: 8 years ago (08/11/2018)
Date of experience: 10/2018

Very good, friendly staff, good breakfast.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Business
50-59 years
Reviewed: 8 years ago (07/11/2018)
Date of experience: 11/2018

Sehr gutes Preis-Leistungs-Verhältnis für Geschäftsreisende. Wenig geeignet für romantische Stunden.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Family
50-59 years
Reviewed: 8 years ago (05/11/2018)
Date of experience: 11/2018

Good. It is posible to come again.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Couple
50-59 years
Reviewed: 8 years ago (04/11/2018)
Date of experience: 11/2018

Buono per la posizione ed il rapporto qualità prezzo

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Friends
70-79 years
Reviewed: 8 years ago (31/10/2018)
Date of experience: 10/2018

Meget bra.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Alone
60-69 years
Reviewed: 8 years ago (29/10/2018)
Date of experience: 10/2018

Better than average

Dear Valued Guest,

We appreciate you staying with us and sharing your experience.
We are happy to read that your overall impression of our Hotel was good.
I hope you’ll consider us next time your travels bring you back to Budapest and will have the opportunity to restore your confidence in our hotel.
Kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Friends
50-59 years
Reviewed: 8 years ago (29/10/2018)
Date of experience: 10/2018

We liked this hotel very much. Rooms were spacy and clean, contemporary look.

Dear Valued Guest,

Thank you very much for your kind words and also for your kind feedback.

As you know your feedback is very important to us, so that we can develop and be able match the wishes of our beloved guests.

Hope to welcome you soon back to us, in the meanwhile we will do our best to impress you when you come back to us!

Kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
50-59 years
Reviewed: 8 years ago (23/10/2018)
Date of experience: 10/2018

Good. Would have liked the bar to be open as had to just go straight to room and would have been nice to have a last drink in hotel bar but always not open or if it was didn’t look inviting

Dear Valued Guest,

Thank you very much for your kind words and also for your kind feedback.


We are happy to read that you liked our breakfast selection and the champagne.

Regarding to your comment about the bar, let us kindly inform you that the bar is open every day until midnight.

We have learned with great sadness that you had a bad experience with our team. We feel surprised at the same time, since we recieve lot of compliments from

travellers in acknowledgment of the friendliness and profession of our staff. Hereby let us kindly apologise for falling short of your expextations.

Please rest assured that your comments have been shared with all of our Team members in an effort to avoid these complaints happening again.


Thank you once again for taking the time to write to us. We hope that in the future we will have the opportunity to restore your confidence in our hotel.

Kind regards,

Szabina Lados
Front Office Supervisor
By H.R. + R. Kunz
Couple
70-79 years
Reviewed: 8 years ago (23/10/2018)
Date of experience: 10/2018

We booked your hotel based on pictures displayed on your website, assuming to find a new and modern hotel. We could already notice the lacking of maintenance in the hotel. Bed-side lamps didn't work and stairways were only partially lit.

Dear Valued Guest,


Thank you very much for staying at Atrium Fashion Hotel and for taking the time to write a review.

We have forwarded your suggestion about the breakfast selection to our F&B Manager.

However we are sorry to read that you did not find our Hotel's cleaning service spotless. As you know your feedback is very important for us, so that we can develop

and be able match the wishes of our guests. Your complaint has been shared with our housekeeping department in order to improve our cleaning service.


In the hope that we may welcome you as our guest again,


Kind regards,
Szabina Lados
Front Office Supervisor
By Debbie
Alone
50-59 years
Reviewed: 8 years ago (22/10/2018)
Date of experience: 10/2018

Wonderful ......

Dear Debbie,

Thank you very much for your kind words and also for your kind feedback.

As you know your feedback is very important to us, so that we can develop and be able match the wishes of our beloved guests.

Hope to welcome you soon back to us, in the meanwhile we will do our best to impress you when you come back to us!

Kind regards,

Szabina Lados
Front Office Supervisor
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