Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,659 reviews across 11 portals
:
No Public Name
Business
50-59 years
Reviewed: 8 years ago (05/07/2018)
Date of experience: 06/2018

Acceptable but the hotel is definitely not 4 star

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (04/07/2018)
Date of experience: 07/2018

I had a good time in your Hotel and I will recommend it to my friends

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
<20 years
Reviewed: 8 years ago (04/07/2018)
Date of experience: 06/2018

Friendly, clean and comfortable

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Pravin Gundechs
Leisure travelers
70-79 years
Reviewed: 8 years ago (04/07/2018)
Date of experience: 07/2018

Manager and reception staff were very helpfull. Location was good forall transport. Breakfast are areas was unique and gave good atmosphere.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (04/07/2018)
Date of experience: 06/2018

Very lovely hotel. Met all our needs. Staff very helpful and friendly.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (04/07/2018)
Date of experience: 06/2018

Excellent. Very handy for sightseeing as close to all the major transport links.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Geoff Bloom
Leisure travelers
50-59 years
Reviewed: 8 years ago (04/07/2018)
Date of experience: 07/2018

Very good. Thank you

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Business
40-49 years
Reviewed: 8 years ago (04/07/2018)
Date of experience: 07/2018

Very pleasant

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Bob Ahrens
Leisure travelers
60-69 years
Reviewed: 8 years ago (03/07/2018)
Date of experience: 06/2018

The tiny room and stopped up shower drain made for a very unpleasant stay.

Dear Bob Ahrens,

Thank you for sending your feedback for our Hotel.

We regret to read that our service did not met your expectations.
Regarding to your complaint on shower drain, since than our maintenance department have solved the problem. Hereby we do apologise for any inconvenience caused.

Further to your complaint for the room, we understand your opinion however there are some things we are unable to change.
For your next visit let us kindly recommend our standard plus rooms, that offers more space to our Guests.

Best regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (02/07/2018)
Date of experience: 07/2018

Very good location and breakfast. Very bright building.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
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