Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,659 reviews across 11 portals
:
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (16/05/2018)
Date of experience: 05/2018

good location

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Business
50-59 years
Reviewed: 8 years ago (16/05/2018)
Date of experience: 05/2018

it was very confortable and the staff very helpful. Great Location, safe and convenient.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (15/05/2018)
Date of experience: 05/2018

A szálloda igen jó helyen fekszik, a régi épület átalakítása színvonalas. A reggelinél nagyon szimpatikus, hogy nem siettetik a befejezést. A személyzet kedves és udvarias.

Tisztelt Vendégünk!

Ezúton köszönjük, hogy budapesti itt tartózkodása alkalmával az Atrium Fashion Hotelt választotta.
Köszönjük, hogy megosztja véleményét szállodánk vezetésével és a többi utazóval.

Annak érdekében, hogy értékelése minél több olvasóhoz eljusson, kérjük értékelje szállodánkat a booking.com oldalán is!
Vendégeinktől gyakran halljuk, mekkora segítséget jelent a korábbi vendégek értékelésének elolvasása, mielőtt megszervezik saját útjukat.

Köszönjük, hogy időt szánt ránk! Reméljük hamarosan újra vendégeink között üdvözölhetjük Önt!

Ezt Az Expressz Értékelő e-mailt a(z) Atrium Fashion Hotel nevében küldjük Önnek. Ha véleménye vagy kérdése van, kérjük küldjön nekünk e-mailt office@hotelatrium.hu címre.

Üdvözlettel:

Kazi-Iváncsics Melinda
Rooms Division Manager
No Public Name
Business
40-49 years
Reviewed: 8 years ago (14/05/2018)
Date of experience: 05/2018

I had a pleasant stay at the Atrium Fashion Hotel.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Natasha Smith
Leisure travelers
40-49 years
Reviewed: 8 years ago (14/05/2018)
Date of experience: 05/2018

We had a lovely stay at the Atrium. The staff were incredibly helpful and the hotel was very clean.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Zuzana
Business
50-59 years
Reviewed: 8 years ago (14/05/2018)
Date of experience: 05/2018

See my mail

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (13/05/2018)
Date of experience: 05/2018

The hotel is in a good location in the City, I just needed to put my head down for a few nights however I require the bare minimum of a clean room, my room wasn't all that clean, the sheets didn't seem fresh, the breakfast range wasn't great either and the professionalism of the staff could have been better. On one occasion I tried to get hold of the hotel on the phone, it just rang out for a period of time, i tried again with someone answering the phone but the phone went dead. Called again within a few seconds of the phone being answered before and the phone just rang out again with no answer. I gave up at this point.

Dear Guest,

Thank you for your review. Your feedback is really important for us. We have forwarded your comments to our Front Desk and Housekeeping team in order to avoid these problems happening again.

We truly hope you have had a wonderful stay at us and we will have the opportunity to welcome you back in the future.

Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
By Anna Karakatsani
Business
40-49 years
Reviewed: 8 years ago (12/05/2018)
Date of experience: 05/2018

It was overall OK, the decoration is very nice and the rooms very comfortable.

Dear Anna Karakatsani,

We appreciate you staying with us and sharing your experience.
We are happy to read that your overall impression of our Hotel was good. Regarding to your complaint for our staff, please rest assured that we will discuss the issue with them in order to avoid this situation happening again.

I hope you’ll consider us next time your travels bring you back to Budapest and will have the opportunity to restore your confidence in our hotel.
Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
By Stewart and Sheena Roger
Leisure travelers
60-69 years
Reviewed: 8 years ago (12/05/2018)
Date of experience: 05/2018

Very nice comfortable hotel. Location good. Shower requires tiles and grouting upgrade. Breakfast very, very poor. A wonderful market close by and no fresh fruit on the buffet. The apples and oranges provided had wrinkley skins. The fresh juice was terrible. Hot breakfast cold every morning. Need to pull your socks up regards the buffet otherwise a very pleasant hotel.

Dear Stewart and Sheena Roger,

Thank you very much for your kind words and also for your kind feedback.

As you know your review is very important for us, so that we can develope and be able match the wishes of our Guests.

Hope to welcome you back soon, in the meanwhile we will do our best to impress you when you return.

Best regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
By Marjory Fenwick
Leisure travelers
60-69 years
Reviewed: 8 years ago (12/05/2018)
Date of experience: 05/2018

Perfect hotel for a short break. Near hop on hop off bus stop and underground . Loved Budapest, lots of happy memorys!!

Dear Marjory Fenwick,

We highly appreciate your review.

We hope to see you again in our Hotel.

With Best Regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
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