Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,523 reviews across 15 portals
:
By Alex Walker
Leisure travelers
20-29 years
Reviewed: 8 years ago (09/04/2018)
Date of experience: 04/2018

Beautiful hotel. Very quiet.
The room was boiling hot but there was air conditioning.
Shower was lovely.
Everyone was friendly.
Breakfast was fantastic- lots of choice.
Near transport links and quick places to get something to eat.
Very helpful with transport to and from the airport, and for a good price.
Had a lovely time in Budapest (and got engaged).
Would most definitely go back.

No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (08/04/2018)
Date of experience: 03/2018

Lage - Ok
Frühstück - würden wir nicht nocheinmal extra dazubuchen
Mitarbeiter- sehr freundlich

Dear Valued Guest,

Thank you for taking the time to share your impression about our hotel, your feedback is really important for us.

We truly appreciate your comments about the hotel room however we feel sorry that our cleanliness and breakfast did nor reach your standards.
Your comment has been shared with the Housekeeping and F&B department in an effort to improve our services. We are always open to your suggestions, to be able to match your needs better.

We truly hope that apart from this you have had a nice stay in Budapest and upon your next visit, we will have the opportunity to restore your confidence in our hotel.

Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
By Jannie
Leisure travelers
50-59 years
Reviewed: 8 years ago (06/04/2018)
Date of experience: 02/2018

Det hele var fint, men vi kommer der aldrig mere. Ingen vinduer man kunne åbne og få luft. Aircondition virkede ikke. Vi satte den på 10 grader, men der var mindst 30-35 grader på værelset, selv om vi var der i februar. Vi sagde det i receptionen den første morgen, det hjalp ikke meget. 2. dag var nogenlunde, men stadig alt for varmt, og sidste dag var forfærdelig. Vi fik slet ikke sovet pga varme. Døren ud til "gården" kunne vi ikke åbne pga, da det føltes som at gå i en regnskov, varm og fugtig. Vi fik at vide, at vi kunne betale 20 euro ekstra pr nat for at få et vindue, så vi kunne få luft. Rigtig ærgerligt for alt andet var godt.

Dear Jannie,

Thank you for taking the time to share your impression about our hotel, your feedback is really important for us.

We truly appreciate your kind comments about the hotel room however we sincerely regret the inconveniences you have faced because of the warm temperature in the room. Unfortunatelly way on 7th February we had a technical problem in the Hotel, the central air-condition system has stopped working. The Maintenance department has been working hard to restore the system as soon as possible, despite of all their efforts, it took more than a day.

We sincerely regret the inconveniences you have faced in our property. I can assure you that we will take your review for consideration and try to handle these situations more flexible and wisely in the future.We will take all the necessary steps to avoid this happening again.

We truly hope that apart from this you have had a nice stay in Budapest and upon your next visit, we will have the opportunity to restore your confidence in our hotel.

Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
By Iris
Leisure travelers
30-39 years
Reviewed: 8 years ago (05/04/2018)
Date of experience: 03/2018

it was a very pleasant stay and i highly recommend it.

Dear Iris,

Thank you for taking the time providing us with valuable feedback on your recent stay in Budapest.

We truly appreciate your kind comments about our services. We are very happy to read that you would recommend our hotel.

We trust to have the opportunity to welcome you back upon your next visit to Hungary.

Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
By Eduarda caldas
Leisure travelers
40-49 years
Reviewed: 8 years ago (03/04/2018)
Date of experience: 03/2018

The hotel is very confortabel, the location is excelentes, near by metro. The breakfast is very goos. The people is kindly.

Dear Eduarda Caldas,

We were very happy when we read your comments about your stay at Atrium Fashion Hotel.

Your review shows, that You value our Passion, Hospitality and Efforts at Atrium Fashion Hotel.
This comment will encourage us to do more and provide even better service to our customers so that they can have good memories and share them with others.

We are looking forward to welcome you again in our Atrium Fashion Hotel.

Kindest regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (03/04/2018)
Date of experience: 03/2018

Comunque lessicalmente un soggiorno piacevole, camere accoglienti e cordialità e professionalità in tutto il personale.

Gentile Ospite,

La ringraziamo per aver trovato il tempo di lasciarci una recensione, in quanto per noi è molto importante ricevere dei vostri consigli per migliorarci ogni giorno di più.

Con la speranza di potervi ospitare nuovamente nella nostra struttura Vi preghiamo di contattarci direttamente via mail.

Cordiali saluti,

Melinda Kazi-Iváncsics
Rooms Division Manager
By Bauer
Leisure travelers
60-69 years
Reviewed: 8 years ago (03/04/2018)
Date of experience: 03/2018

Insgesamt war alles sehr positiv.

Dear Bauer,

Thank you for your kind feedback, which we truly appreciate.

We are very pleased to see that you enjoyed your stay with us and that our service met your expectation.

We hope to see you soon and welcome you back at our hotel.

Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (03/04/2018)
Date of experience: 04/2018

Experience very good

By Michal
Leisure travelers
30-39 years
Reviewed: 8 years ago (03/04/2018)
Date of experience: 04/2018

good hotel

By Adrian
Leisure travelers
50-59 years
Reviewed: 8 years ago (02/04/2018)
Date of experience: 03/2018

Very good.

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