Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,660 reviews across 11 portals
:
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (22/04/2018)
Date of experience: 04/2018

Staff were nice but room wasn't very clean and breakfast was poor. Wouldn't stay again but staff were nice so I feel bad for them!

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
70-79 years
Reviewed: 8 years ago (21/04/2018)
Date of experience: 04/2018

Bad, hotel is not friendly

Dear Valued Guest,

Thank you for staying in Atrium Fashion Hotel and for taking the time to write a review.

We have learnt with sadness that you had a bad experience with our Receptionists. We feel surprised at the same time, since we recieve lot of compliments from travellers in acknowledgment of the friendliness and profession of our staff.

We sincerely regret the inconveniences you have faced in our property.

We truly hope that apart from this you have had a nice stay in Budapest and upon your next visit, we will have the opportunity to restore your confidence in our hotel.

Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
By Malcolm vining
Leisure travelers
50-59 years
Reviewed: 8 years ago (21/04/2018)
Date of experience: 04/2018

Hotel was very clean and modern. The staff were very friendly and helpful.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By WILFRIED LANNOY
Leisure travelers
70-79 years
Reviewed: 8 years ago (21/04/2018)
Date of experience: 04/2018

A very nice hotel. Very friendly and helpful personnel. Quiet nights.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Murray mcmillan
Leisure travelers
40-49 years
Reviewed: 8 years ago (20/04/2018)
Date of experience: 04/2018

As usual was a pleasure to stay at the atrium fashion, not been there for over 5 years but won’t leave it that long ahah

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Business
40-49 years
Reviewed: 8 years ago (19/04/2018)
Date of experience: 04/2018

very positive.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Natalia
Leisure travelers
60-69 years
Reviewed: 8 years ago (19/04/2018)
Date of experience: 04/2018

I liked everything, but I would like to see more fruits for breakfast,expecially-lemon

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By José Luis
Leisure travelers
50-59 years
Reviewed: 8 years ago (19/04/2018)
Date of experience: 04/2018

Muy buena muy céntrico para poder moverte metro y tranvía muy cerca

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Business
40-49 years
Reviewed: 8 years ago (18/04/2018)
Date of experience: 04/2018

den Preis angemessen

Dear Valued Guest,

Thank you for your recent stay in our Atrium Fashion Hotel, and sharing your experience.

We understand your point of view about the room. We sincerely regret the inconveniences you have faced because of the speciality of the building.
Let us kindly mention, that we have few rooms that are looking to the street front, providing more privacy to our guest, with openable windows (in standard plus category).

I hope you’ll consider us next time your travels bring you back to Budapest and will have the opportunity to restore your confidence in our hotel.

Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (18/04/2018)
Date of experience: 04/2018

Price is great with 4 stars hotel, but our room doesn't have a window, that is sad. Cleanness package only has one.

Dear Guest,

Thank you for taking the time to share your impression about our hotel, your feedback is really important for us.

Your comment on breakfast and cleaning has been shared with the department managers in an effort to improve. We are always open to your suggestions, to be able to match your needs better.


Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
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