Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,809 reviews across 11 portals
:
By Seppo Paavola
Leisure travelers
60-69 years
Reviewed: 8 years ago (16/04/2018)
Date of experience: 04/2018

Good price/quality, position, breakfast room, elevator window, cleaning. Minibar was warm and wc-seat water hot.

Dear Seppo Paavola,

Thank you for your kind feedback, which we truly appreciate.

We are very pleased to see that you enjoyed your stay with us and that our service met your expectation.
Regarding the warm minibar and wc seat water, we have forwarded your feedback to our maintenance department.

We hope to see you soon and welcome you back at our hotel.

Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
By Elena Aleksieva
Business
40-49 years
Reviewed: 9 years ago (15/04/2018)
Date of experience: 04/2018

Great experience

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (15/04/2018)
Date of experience: 04/2018

Very good.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
70-79 years
Reviewed: 9 years ago (15/04/2018)
Date of experience: 04/2018

Wonderful.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Katarina Savic and Marko Tarab..
Leisure travelers
30-39 years
Reviewed: 9 years ago (15/04/2018)
Date of experience: 04/2018

Friendly staff and location, cute idea of a hotel but this is NOT 4 star hotel, much like 3 star...

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Anna
Business
30-39 years
Reviewed: 9 years ago (15/04/2018)
Date of experience: 04/2018

Hotel with 4 stars below my expectations.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Business
30-39 years
Reviewed: 9 years ago (14/04/2018)
Date of experience: 04/2018

Very good hotel

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (13/04/2018)
Date of experience: 04/2018

We were satiesfied at the hotel.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (13/04/2018)
Date of experience: 04/2018

Nice Hotel , staff very helpful , good breakfast . Room on the small side but clean and comfortable beds, decent shower as well . Located near the Metro and good transport links.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Fk
Leisure travelers
40-49 years
Reviewed: 9 years ago (13/04/2018)
Date of experience: 04/2018

In my opinion the hotel is only 2 star. I did not like the hotel.

Dear FK,

Thank you for taking the time to share your impression about our hotel, your feedback is really important for us.

We have learnt with great sadness that our servieces did nor reach your standards, hereby we do apologise for falling short of your expectations.
We are always open to your suggestions, to be able to match your needs better.


Kind regards,

Melinda Kazi-Iváncsics
Rooms Division Manager
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