Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 8,450 reviews across 11 portals
:
By Rib
Reviewed: 9 months ago (18/11/2025)
Date of experience: 11/2025

Good

Dear Valued Guest,

Thank you for sharing your feedback. We are glad to hear that you had a good experience during your stay with us. Your comments are appreciated and help us maintain our standards.

Best regards,
István Kovács
Rooms Division Manager
By maria anna campaniello
Reviewed: 9 months ago (18/11/2025)
Date of experience: 11/2025

esperienza meravigliosa, camere pulite e molto calde. personale molto professionale e gentile soprattutto il personale che ha pulito le camere.

Dear Valued Guest,

Thank you for taking the time to share your wonderful feedback with us.

We are delighted to hear that you had such a positive experience during your stay. It is great to know that you found our rooms clean and comfortably warm, and we truly appreciate your kind words about our professional and friendly team. Your special mention of our housekeeping staff is especially appreciated — we will be sure to pass along your compliments, as recognition like this means a great deal to them.

We are very pleased that your stay left such a positive impression, and we hope to have the pleasure of welcoming you back again soon.

Best regards,
István Kovács
Rooms Division Manager
By Claude
Reviewed: 9 months ago (18/11/2025)
Date of experience: 11/2025

Agréablement surpris, hôtel très bien placé à Budapest, le staff accueillant et professionnel. Les chambres sont très bien agencé et agréable. Je recommande vivement cet hôtel et très bon rapport qualité prix

Dear Valued Guest,

Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay and found our location convenient, the rooms comfortable, and our team welcoming and professional. Your recommendation means a lot to us, and we are thrilled that you found value in your experience.

Best regards,
István Kovács
Rooms Division Manager
By BOGDAN
Reviewed: 9 months ago (16/11/2025)
Date of experience: 11/2025

Foarte multumit

Dear Valued Guest,

Thank you for your positive rating. We are pleased to know that you had an enjoyable stay with us and appreciated the services we offer. Your feedback is greatly valued and motivates our team to continue providing a welcoming and comfortable experience for all guests.

We hope to have the pleasure of welcoming you back on your next visit to Budapest.

Best regards,
István Kovács
Rooms Division Manager
No Public Name
Reviewed: 9 months ago (15/11/2025)
Date of experience: 11/2025

Great

Dear Valued Guest,

Thank you for your positive rating. We are pleased to know that you had an enjoyable stay with us and appreciated the services we offer. Your feedback is greatly valued and motivates our team to continue providing a welcoming and comfortable experience for all guests.

We hope to have the pleasure of welcoming you back on your next visit to Budapest.

Best regards,
István Kovács
Rooms Division Manager
By Esther
Reviewed: 9 months ago (15/11/2025)
Date of experience: 11/2025

La experiencia ha sido buena, en general.
Un día dejamos la ventana abierta para ventilar y el personal de limpieza no la cerró y a la vuelta la habitación estaba fría y no funcionaba la calefacción.
Al día siguiente arreglaron la calefacción.
Salvo por ese inconveniente, lo demás estuvo bien. Nos tocó una habitación con ventanas a la calle.

Dear Valued Guest,

Thank you for sharing your experience with us and for rating your stay so positively. We are pleased to hear that, overall, you enjoyed your time with us and that your street-facing room contributed to a pleasant stay.

We sincerely apologize for the inconvenience caused when the window was left open and the room became cold. This should not have happened, and we appreciate your understanding while our team resolved the heating issue the following day. Your feedback has been shared with our housekeeping department to ensure greater attention to such details moving forward.

We are glad that everything else met your expectations, and we truly appreciate your balanced and constructive comments.

We hope to have the opportunity to welcome you back for an even smoother experience.

Best regards,
István Kovács
Front Office Manager
No Public Name
Reviewed: 9 months ago (12/11/2025)
Date of experience: 11/2025

Our stay was really good. Room was clean and the bed...really COMFY!
Breakfast was good, staffs are nice, helpfull..thank you for all the staffs..!!

Dear Valued Guest,

Thank you for your wonderful feedback and kind words. We are delighted to hear that you had a great stay and especially appreciated the comfort of our beds, our breakfast, and the friendliness of our team. Your satisfaction means a lot to us, and we hope to have the pleasure of welcoming you back soon.

Best regards,
István Kovács
Front Office Manager
By David
Reviewed: 9 months ago (12/11/2025)
Date of experience: 11/2025

Very bad and disappointed. We wouldn't recommend it to anyone.

Dear Valued Guest,

We are genuinely sorry to hear that your stay at Atrium Fashion Hotel did not meet your expectations. We take all feedback seriously and will review your comments carefully to identify areas where we can improve our services.

Best regards,
István Kovács
Front Office Manager
No Public Name
Reviewed: 9 months ago (10/11/2025)
Date of experience: 11/2025

Sicuramente non un hotel a 4 stelle. Mediocre

Dear Valued Guest,

Thank you for sharing your feedback. We are genuinely sorry that your experience did not meet your expectations. At Atrium Fashion Hotel, we strive to maintain high standards in service, cleanliness, and comfort, and we take all guest comments seriously as opportunities for improvement.

We appreciate your input and will continue to work on enhancing our services to provide a more consistently enjoyable stay for our guests.

Best regards,
István Kovács
Front Office Manager
By Laura
Reviewed: 9 months ago (10/11/2025)
Date of experience: 11/2025

Mediocre…but friendly staff and good location- fair value for money

Dear Valued Guest,

Thank you for taking the time to share your feedback. We are pleased to hear that you had an overall positive experience with us. Your insights are very important, and we will continue working to improve all aspects of our service for the comfort and satisfaction of our guests.

Best regards,
István Kovács
Front Office Manager
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