Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,548 reviews across 15 portals
:
By Deborah Riley
Leisure travelers
50-59 years
Reviewed: 9 years ago (22/09/2017)
Date of experience: 09/2017

Had a lovely time and hope to return. I would highly recommend staying at Atrium fashion hotel. Thank you for your service

Dear Deborah Riley,

We highly appreciate your revew.

I am going to forward your praising words to the breakfast staff.

We hope to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
No Public Name
Business
50-59 years
Reviewed: 9 years ago (20/09/2017)
Date of experience: 09/2017

Apart from the issues with the bed, the room was clean and comfortable. The staff well spoken and presentable making it a pleasant stay

Dear Guest,

We highly appreciate your review.

The bed preference was not mentioned in the reservation due to this, we could not prepare for it. As we run out of the double beds, we had to apply this solution.

We are sorry that it caused inconveniences, we hope that all in all you had a pleasant stay.

We really wish to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
By Hugh Letheren
Leisure travelers
70-79 years
Reviewed: 9 years ago (20/09/2017)
Date of experience: 09/2017

The staff were superb, especially those on the front desk - Istvan Bolla was particularly helpful and deserves special praise. The location was great. The loan of the Handy Smart Phone was brilliant. We used it often to navigate on foot and to communicate with our family. A bit more information on how to use the phone, especially to receive calls and messages (SMS) would be very helpful. We enjoyed our stay but believe the hotel is closer to 3 stars than 4.

By jonathan
Leisure travelers
70-79 years
Reviewed: 9 years ago (20/09/2017)
Date of experience: 09/2017

good location,comfortable, friendly,

By Atkin
Leisure travelers
40-49 years
Reviewed: 9 years ago (20/09/2017)
Date of experience: 09/2017

First time in Budapest we would stay at this hotel again, the handy mobile phone for guests to use was excellent a great way for tourists to have all the information they need when out and about.

Dear Guest,

We highly appreciate your review. And thank you for the feedback on the Handy.

We hope to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
By Therese Marie
Leisure travelers
60-69 years
Reviewed: 9 years ago (18/09/2017)
Date of experience: 09/2017

It was a very forgettable experience and we would never stay at Atrium hotel again nor would we recommend to anybody. On this trip we stayed in 4 different hotels in Vienna Prague and Budapest. This was the worst hotel - we actually stayed in a cheap hotel in Vienna half the price that we paid at Atrium and the experience was 100% better than Atrium. What does "Fashion" mean in the name? We didn't recognize any fashion about the hotel and it appeared to us that the decoration in the hotel was done very cheaply!

Dear Guest,

Thank you for sharing your candid review.
We are sad to read that you did not value vibe of our Hotel which supposed to use the mixture of contemporary design and classic Budapest architecture. The fresh design with funky characteristics would enhance the unique fashion hotel experience.

Overall, we hope you had a pleasant visit to our city.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (18/09/2017)
Date of experience: 09/2017

very good stay. Special mention to the Reception staff.

Dear Guest,

We highly appreciate your review. We hope to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
By Suzan
Leisure travelers
30-39 years
Reviewed: 9 years ago (18/09/2017)
Date of experience: 09/2017

Fine. Nice staff

Dear Ms. Suzan,

We highly appreciate your review. We hope to see you again in our Hotel.

We are going to reconsider the layout of the breakfast area and linens in the room. Your able to ask everyday tea and coffee amenities at the reception.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (18/09/2017)
Date of experience: 09/2017

Jol volt it

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (17/09/2017)
Date of experience: 09/2017

Ok enjoyed the visit

Dear Guest,

We highly appreciate your review. We hope to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
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