Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,665 reviews across 11 portals
:
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (15/09/2017)
Date of experience: 09/2017

Enttäuschend. Das junge Personal war recht freundlich, aber nicht sehr motiviert und nur teilweise kompetent, was zweifellos nicht an ihnen, sondern an Bezahlung, Aufstiegschancen und eventuell auch der Behandlung durch die Führungskräfte liegt?

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (14/09/2017)
Date of experience: 09/2017

Sauberes, modernes und schönes Hotel mit perfekter Lage. Die Hotelangestellten waren immer sehr freundlich und hilfsbereit.
Wenn man mit dem Glas Aufzug gefahren ist hat man an schwer zugänglichen Mauervorsprüngen viel Staub gesehen. Ansonsten war alles top. Auch die Idee mit dem ausleihen Smartphone fanden wir super!

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Bronte
Leisure travelers
60-69 years
Reviewed: 9 years ago (13/09/2017)
Date of experience: 09/2017

Great, thank you for your hospitality

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Alexandros Litos
Leisure travelers
30-39 years
Reviewed: 9 years ago (12/09/2017)
Date of experience: 09/2017

I am very satisfied by the accommodation of this hotel! I suggested to everyone...

Dear Alexandros Litosest,

We highly appreciate your review. We hope to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (12/09/2017)
Date of experience: 09/2017

השירות היה מאוד אדיב, צוות הקבלה עזר מאוד בקבלת מידע באמת היו מעולים. רק 10 דק' הליכה מהרובע היהודי. מלון מומלץ מאוד.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By George
Leisure travelers
60-69 years
Reviewed: 9 years ago (12/09/2017)
Date of experience: 09/2017

A little small and dark.

Dear Mr. George,

We highly appreciate your review.
For your kind information, there is a possibility to reserve another room type, called: Standard Plus Room with Street View with larger space in it. In our opinion, this fits more to your preferences.

We hope to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (12/09/2017)
Date of experience: 09/2017

Great but can be better.
Breakfast needs improvel, the food not very fresh

Dear Guest,

We highly appreciate your review.
For your kind information, there is a possibility to reserve another room type, called: Standard Plus Room with Street View with larger space in it. In our opinion, this fits more to your preferences.

Thank you for mentioning the freshness of the breakfast. We will definitely look for alternatives for that.

We hope to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (10/09/2017)
Date of experience: 09/2017

The hotel proved a great choice for us - excellent staff and good facilities. The location may prove a challenge for those less able although access to public transport is readily available to reach some of the more distant attractions.

Dear Guest,

We highly appreciate your review.

We took your notes and we are going to do the appropriate actions in order to develop the criticized issues, thank you again for highlighting them.

We hope to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (10/09/2017)
Date of experience: 09/2017

The soap dispenser was empty and we ask a lot of time to refill. But was all good!!! Thank you for all!!

Dear Guest,

Thank you for your rating. We are going to revise how the communication went wrong regarding the dispenser.

We hope to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
No Public Name
Leisure travelers
<20 years
Reviewed: 9 years ago (09/09/2017)
Date of experience: 09/2017

Amazing, couldnt fault the hotel! Will be back next year

Dear Guest,

We highly appreciate your fantastic review.

We hope to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
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