Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,806 reviews across 11 portals
:
No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (15/07/2017)
Date of experience: 07/2017

The stuffs at reception are very friendly and helpful. I'll give 5 stars for their customer services.

Dear Guest,

We highly appreciate your review and try to keep the service.

We hope to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (15/07/2017)
Date of experience: 07/2017

A very good and stylish hotel with attentive and friendly staff

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Katarina
Leisure travelers
50-59 years
Reviewed: 9 years ago (15/07/2017)
Date of experience: 07/2017

We thought the hotel was central and the staff were very nice.
The staff were happy and positive even those who picked us up at the flight and drove us to and from the airport. Very good service.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (15/07/2017)
Date of experience: 07/2017

A most enjoyable stay. We walked all over Budapest and its central location really helped.

Dear Guest,

We highly appreciate your review. Among the lot of positive words, we noticed that you think that guests having to wait in certain times at the breakfast areas. In order to avoid 'traffic' we put some information about busy hours.

We hope overall you had a nice stay and we will see you again.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
By Peter breyer
Leisure travelers
70-79 years
Reviewed: 9 years ago (15/07/2017)
Date of experience: 07/2017

Very good indeed.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (15/07/2017)
Date of experience: 07/2017

Vera good.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (13/07/2017)
Date of experience: 07/2017

Zeer vriendelijk en behulpzaam personeel.
Kamer was aan wat opfrissing toe. Airco functioneerde zeer goed, maar geen ventilatie/extra verluchting mogelijk op de badkamer noch op de kamer.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (13/07/2017)
Date of experience: 07/2017

Good - we were happy overall and enjoyed our stay. Staff very polite, helpful and friendly

Dear Guest,

We highly appreciate your review and we are glad that you were happy with our services. Regarding the room, there is a chance to reserve the Standard Plus category with larger space. If the TV issue is reported to the reception, they can do very quick actions to restore it. Tea and coffee facilities are originally set on arrival, after the guest should demand it.

Thank you for your feedback, we hope to see you again in our Hotel.


With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
By Aristeidis Skevis
Leisure travelers
50-59 years
Reviewed: 9 years ago (13/07/2017)
Date of experience: 07/2017

Excellent!

Dear Aristeidis Skevis,

We highly appreciate your review. We hope to see you again in our Hotel.

With Best Regards,
Renátó Abou-Warda
Rooms Division Manager
By Monica
Leisure travelers
50-59 years
Reviewed: 9 years ago (12/07/2017)
Date of experience: 07/2017

Un hotel correcto , pequeño y agradable.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
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