Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,666 reviews across 11 portals
:
No Public Name
Reviewed: 12 months ago (15/07/2025)
Date of experience: 07/2025

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback.

We are pleased to know that you had a positive experience during your stay with us. Your satisfaction is very important to us and we appreciate you taking the time to share your impressions.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
By Mr. David Sambell
Reviewed: 1 year ago (11/07/2025)
Date of experience: 07/2025

front desk clerks are below average check out my Instagram page...I have 19,500 followers...@sambell.david@gmail...I will share my experience with them. Send me two free nights so I can stay and see if you have corrected your hotel deficiencies if you would like me to recommend your Atrium Fashion Hotel hotel highly to my 19,500 Instagram followers!

Dear David Samell,

Thank you for your feedback. We’re sorry to hear that your experience with our front desk team did not meet your expectations. We always strive to provide excellent service and take all feedback seriously.
While we appreciate your presence on social media, we are unable to offer complimentary stays based on review requests. However, we would be happy to welcome you again and ensure a more satisfying experience.
Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (09/07/2025)
Date of experience: 07/2025

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback.

We are pleased to know that you had a positive experience during your stay with us. Your satisfaction is very important to us and we appreciate you taking the time to share your impressions.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
By Pedro VI.
Reviewed: 1 year ago (08/07/2025)
Date of experience: 07/2025

Muy Buena! el hotel nos ha resultado muy limpio , funcional y con buena ubicación!

Dear Pedro VI.

Thank you for your kind words. We're glad you enjoyed the cleanliness, functionality, and location of our hotel. We look forward to welcoming you again!
Kind regards,
Lajos Fekete
Reservation Manager
By Igor Keel
Reviewed: 1 year ago (03/07/2025)
Date of experience: 07/2025

🏨🍳🛏️🌇🚆 After staying in Prague, Vienna, and Budapest, we found this hotel to be the best value of the trip.

The breakfast was decent and runs from 7 AM to 10:30 AM, with probably the best eggs we had during our whole stay across Central Europe. The hotel is very well situated — close to the train station and within walking distance to Old Town attractions, which made exploring easy.

The rooms are quite small, and we struggled a bit to fit all our luggage between the two of us, but the beds were extremely comfortable and we slept really well. Also worth highlighting is the excellent air conditioning in the rooms, which made a huge difference during the warmer days.

Dear Igor Keel,

Thank you for your thoughtful feedback. We’re delighted to be the best value on your Central Europe trip and glad you enjoyed our location, breakfast, comfortable beds, and air conditioning. We appreciate your comments on room size and luggage space and will keep them in mind for future improvements.
We hope to welcome you back soon!
Kind regards,
Lajos Fekete
Reservation Manager
By Gerhard
Reviewed: 1 year ago (02/07/2025)
Date of experience: 06/2025

Very nice Location, Staff very nice and the Rooms got everything you need

Dear Gerhard,

Thank you for your kind words about our location, staff, and rooms. We’re glad you had everything you needed and hope to welcome you again soon!
Kind regards,
Lajos Fekete
Reservation Manager
By Hale Topaloglu
Reviewed: 1 year ago (02/07/2025)
Date of experience: 06/2025

Shocking and dissapointing!

Dear Hale Topaloglu,

Thank you for sharing your feedback after your recent stay. Please be informed that we always aim to provide the best possible experience for our guests in Atrium Fashion Hotel**** In exceptional cases of operational necessity, adjustments may be made. This time an unforeseen incident happend which left us with no other choice than relocate your stay in our four star sister hotel at nearby location.
We understand how important it is to be informed in advance and that is the reason we sent you an informational mail as soon as the technical issue appeared in our hotel.
However we can understand that any change in a planned holiday can cause unbearable feelings in guests and hereby we apologize for the caused inconvenience about the relocation of your stay.
We hope you had a great time in Impulso Fashion Hotel**** as our Colleagues are constantly working on to provide exceptional experience to our valued guests.
Should there be an opportunity, we do hope that you will consider returning for a future visit.
In the meantime, thank you again for your comments.

Best regards,
István Kovács
Front Office Manager
By Sven Schulz
Reviewed: 1 year ago (02/07/2025)
Date of experience: 07/2025

Eine Kooperation mit einem Fitnessstudio wäre schön, das man kostenlos oder zu einem reduzierten Preis besuchen kann.

Dear Sven Schulz,

Thank you for your valuable suggestion regarding a gym partnership. We appreciate your feedback and will certainly consider this to enhance our guests’ experience.
Kind regards,
Lajos Fekete
Reservation Manager
By Els
Reviewed: 1 year ago (28/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback.

We are pleased to know that you had a positive experience during your stay with us. Your satisfaction is very important to us and we appreciate you taking the time to share your impressions.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (28/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback.

We are pleased to know that you had a positive experience during your stay with us. Your satisfaction is very important to us and we appreciate you taking the time to share your impressions.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
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