Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,419 reviews across 16 portals
:
No Public Name
Reviewed: 1 year ago (19/11/2024)
Date of experience: 11/2024

Nagyon kényelmes hely. Az, hogy befelé nézett az ablak talán nagyobb csenddel járt, viszont a szellőztetés nehezebb volt, sajnáltam, hogy nem tudtam kinyitni. Bent túl meleg volt,

Dear Hroch,

Thank you for sharing your feedback. We're glad to hear you found the hotel comfortable and appreciated the quieter atmosphere of your room.

We apologize if the lack of an openable window impacted your experience. While our inward-facing rooms are designed to ensure tranquility, we understand the importance of proper ventilation. Please note that our air conditioning system can be adjusted for temperature preferences, and our team is always available to assist with such concerns.

We appreciate your comments and hope to welcome you back for an even more comfortable stay.

Best regards,
Lajos Fekete
Reservation Manager






By Susana
Reviewed: 1 year ago (18/11/2024)
Date of experience: 11/2024

Very good! Staff was incredibly nice. Breakfast was great. Great location.

Dear Susana,

Thank you for your kind words! We're delighted to hear you enjoyed your stay, and that our staff, breakfast, and location made your experience special. We look forward to welcoming you again soon!

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (18/11/2024)
Date of experience: 11/2024

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (17/11/2024)
Date of experience: 11/2024

Pleasant apart from the inconvenience of not having a proper breakfast like the other guests

Dear Massidda,

Thank you for sharing your experience. We’re glad to hear that you had a pleasant stay overall. We apologize for any inconvenience caused by the breakfast arrangement, and we are sorry that it did not meet your expectations. We will certainly review this matter to ensure a consistent experience for all our guests.

We appreciate your feedback and look forward to welcoming you back in the future.

Best regards,
Lajos Fekete
Reservation Manager
By Corinna Ebner
Reviewed: 1 year ago (16/11/2024)
Date of experience: 11/2024

Guest has not commented on review

By Christina
Reviewed: 1 year ago (15/11/2024)
Date of experience: 11/2024

The room was comfortable and well-maintained. The breakfast had variety, with a great selection and fast service. The staff at the front desk were friendly and helpful. The hotel's location is unbeatable, with a lively neighborhood and easy access to public transportation. While the bathroom could benefit from a minor upgrade, the overall experience was positive.

Dear Christina,

Thank you for sharing your experience with us! We're delighted to hear that you found the room comfortable, enjoyed the breakfast variety, and appreciated the friendly service from our staff. It's great to know that the hotel's prime location added to your overall satisfaction.

We also appreciate your feedback on the bathroom, and we will certainly consider this in our ongoing efforts to improve our facilities.

We hope to welcome you back soon for another enjoyable stay!

Best regards,
Lajos Fekete
Reservation Manager
By Tam
Reviewed: 1 year ago (15/11/2024)
Date of experience: 11/2024

Bel hôtel ! Propre et bien situé ! Le personnel est très agréable. Une belle expérience ! Merci

Dear Tam,

Thank you so much for your wonderful review! We're delighted to hear that you had a great experience and that you enjoyed the hotel's cleanliness, location, and our staff's hospitality. Your feedback means a lot to us, and we truly appreciate your kind words.

We hope to welcome you back soon for another great stay!

Best regards,
Lajos Fekete
Reservation Manager
By Frida
Reviewed: 1 year ago (14/11/2024)
Date of experience: 11/2024

Hotel moderno e originale nel design, molto gradevole e accogliente.
Camera confortevole con spazi adeguati, solo un pò rumorosa a causa delle pareti sottili, si sentono i vicini se parlano con tono superiore alla norma, o la loro TV se a volume alto.
La posizione è ottima, in zona ci sono vari locali e ristoranti per trascorrere la serata ed è possibile raggiungere il centro a piedi in 30-40 minuti
Il buffè per la colazione è ben assortito per la chi ama il salato.

Dear Frida,

Thank you for sharing your feedback! We're delighted that you enjoyed the modern and welcoming design of our hotel, and that the location was convenient for exploring Budapest's vibrant area. We also appreciate your positive comments about our breakfast offering.

We apologize for the noise disturbances you experienced, and we'll certainly look into ways to improve the soundproofing in our rooms.

We hope to welcome you back soon for another pleasant stay!

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (12/11/2024)
Date of experience: 11/2024

Ottimo

Dear De Pinto,

Thank you for your brief and positive feedback. We're glad to hear that your stay was optimal! We hope to welcome you again soon.

Best regards,
Lajos Fekete
Reservation Manager
By Judith
Reviewed: 1 year ago (11/11/2024)
Date of experience: 11/2024

J'ai apprécié

Dear Judith,

We're delighted to hear that you enjoyed your stay! We hope to welcome you back soon.

Best regards,
Lajos Fekete
Reservation Manager
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