Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,637 reviews across 11 portals
:
By Corinna Ebner
Reviewed: 2 years ago (16/11/2024)
Date of experience: 11/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
By Christina
Reviewed: 2 years ago (15/11/2024)
Date of experience: 11/2024

The room was comfortable and well-maintained. The breakfast had variety, with a great selection and fast service. The staff at the front desk were friendly and helpful. The hotel's location is unbeatable, with a lively neighborhood and easy access to public transportation. While the bathroom could benefit from a minor upgrade, the overall experience was positive.

Dear Christina,

Thank you for sharing your experience with us! We're delighted to hear that you found the room comfortable, enjoyed the breakfast variety, and appreciated the friendly service from our staff. It's great to know that the hotel's prime location added to your overall satisfaction.

We also appreciate your feedback on the bathroom, and we will certainly consider this in our ongoing efforts to improve our facilities.

We hope to welcome you back soon for another enjoyable stay!

Best regards,
Lajos Fekete
Reservation Manager
By Tam
Reviewed: 2 years ago (15/11/2024)
Date of experience: 11/2024

Bel hôtel ! Propre et bien situé ! Le personnel est très agréable. Une belle expérience ! Merci

Dear Tam,

Thank you so much for your wonderful review! We're delighted to hear that you had a great experience and that you enjoyed the hotel's cleanliness, location, and our staff's hospitality. Your feedback means a lot to us, and we truly appreciate your kind words.

We hope to welcome you back soon for another great stay!

Best regards,
Lajos Fekete
Reservation Manager
By Frida
Reviewed: 2 years ago (14/11/2024)
Date of experience: 11/2024

Hotel moderno e originale nel design, molto gradevole e accogliente.
Camera confortevole con spazi adeguati, solo un pò rumorosa a causa delle pareti sottili, si sentono i vicini se parlano con tono superiore alla norma, o la loro TV se a volume alto.
La posizione è ottima, in zona ci sono vari locali e ristoranti per trascorrere la serata ed è possibile raggiungere il centro a piedi in 30-40 minuti
Il buffè per la colazione è ben assortito per la chi ama il salato.

Dear Frida,

Thank you for sharing your feedback! We're delighted that you enjoyed the modern and welcoming design of our hotel, and that the location was convenient for exploring Budapest's vibrant area. We also appreciate your positive comments about our breakfast offering.

We apologize for the noise disturbances you experienced, and we'll certainly look into ways to improve the soundproofing in our rooms.

We hope to welcome you back soon for another pleasant stay!

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (12/11/2024)
Date of experience: 11/2024

Ottimo

Dear De Pinto,

Thank you for your brief and positive feedback. We're glad to hear that your stay was optimal! We hope to welcome you again soon.

Best regards,
Lajos Fekete
Reservation Manager
By Judith
Reviewed: 2 years ago (11/11/2024)
Date of experience: 11/2024

J'ai apprécié

Dear Judith,

We're delighted to hear that you enjoyed your stay! We hope to welcome you back soon.

Best regards,
Lajos Fekete
Reservation Manager
By Pavlína
Reviewed: 2 years ago (11/11/2024)
Date of experience: 11/2024

Bohužel malé pokoje bez oken, lokalita dobrá, čistý hotel. Bylo by fajn napsat do upozornění poplatek 15€ za zvíře na noc! Email přišel až druhý den po check-in. Platí se hned.

Dear Pavlína,

Thank you for sharing your feedback with us. We are happy that you liked the location and the cleanliness of the hotel.

We apologize for the confusion regarding the pet fee. We will make sure to communicate this information more clearly in advance in the future to ensure a smoother experience for our guests.

We hope to welcome you again soon.

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (11/11/2024)
Date of experience: 11/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
By Ruxandra Petcu
Reviewed: 2 years ago (07/11/2024)
Date of experience: 11/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (07/11/2024)
Date of experience: 11/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
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