Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,733 reviews across 11 portals
:
By Per Olof Thor-Liljedahl
Reviewed: 2 years ago (26/11/2024)
Date of experience: 11/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (24/11/2024)
Date of experience: 11/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (23/11/2024)
Date of experience: 11/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
By Markus
Reviewed: 2 years ago (20/11/2024)
Date of experience: 11/2024

Perus hotelli, hieman heikolla aamupalalla

Dear Markus,

Thank you for sharing your thoughts with us. We're glad you chose to stay at our hotel and appreciate your feedback. While we aim to provide a delightful breakfast experience, we regret that it didn't meet your expectations this time.

Your comments are valuable in helping us improve, and we hope to have the chance to provide you with a better experience in the future.

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (19/11/2024)
Date of experience: 11/2024

Nagyon kényelmes hely. Az, hogy befelé nézett az ablak talán nagyobb csenddel járt, viszont a szellőztetés nehezebb volt, sajnáltam, hogy nem tudtam kinyitni. Bent túl meleg volt,

Dear Hroch,

Thank you for sharing your feedback. We're glad to hear you found the hotel comfortable and appreciated the quieter atmosphere of your room.

We apologize if the lack of an openable window impacted your experience. While our inward-facing rooms are designed to ensure tranquility, we understand the importance of proper ventilation. Please note that our air conditioning system can be adjusted for temperature preferences, and our team is always available to assist with such concerns.

We appreciate your comments and hope to welcome you back for an even more comfortable stay.

Best regards,
Lajos Fekete
Reservation Manager






By Susana
Reviewed: 2 years ago (18/11/2024)
Date of experience: 11/2024

Very good! Staff was incredibly nice. Breakfast was great. Great location.

Dear Susana,

Thank you for your kind words! We're delighted to hear you enjoyed your stay, and that our staff, breakfast, and location made your experience special. We look forward to welcoming you again soon!

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (18/11/2024)
Date of experience: 11/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (17/11/2024)
Date of experience: 11/2024

Pleasant apart from the inconvenience of not having a proper breakfast like the other guests

Dear Massidda,

Thank you for sharing your experience. We’re glad to hear that you had a pleasant stay overall. We apologize for any inconvenience caused by the breakfast arrangement, and we are sorry that it did not meet your expectations. We will certainly review this matter to ensure a consistent experience for all our guests.

We appreciate your feedback and look forward to welcoming you back in the future.

Best regards,
Lajos Fekete
Reservation Manager
By Corinna Ebner
Reviewed: 2 years ago (16/11/2024)
Date of experience: 11/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
By Christina
Reviewed: 2 years ago (15/11/2024)
Date of experience: 11/2024

The room was comfortable and well-maintained. The breakfast had variety, with a great selection and fast service. The staff at the front desk were friendly and helpful. The hotel's location is unbeatable, with a lively neighborhood and easy access to public transportation. While the bathroom could benefit from a minor upgrade, the overall experience was positive.

Dear Christina,

Thank you for sharing your experience with us! We're delighted to hear that you found the room comfortable, enjoyed the breakfast variety, and appreciated the friendly service from our staff. It's great to know that the hotel's prime location added to your overall satisfaction.

We also appreciate your feedback on the bathroom, and we will certainly consider this in our ongoing efforts to improve our facilities.

We hope to welcome you back soon for another enjoyable stay!

Best regards,
Lajos Fekete
Reservation Manager
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