Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,650 reviews across 11 portals
:
By Catalin
Reviewed: 2 years ago (11/08/2024)
Date of experience: 08/2024

Great

Dear catalin,

Thank you for your feedback! We’re delighted to hear you had a great experience. We look forward to welcoming you back.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (11/08/2024)
Date of experience: 08/2024

Très bonne car David le réceptioniste est aux petits soins pour des clients. C’est très agréable.
Merci beaucoup David et bonne chance pour la suite

Dear Babaud de Monvallier,

Thank you for your kind words! We’re thrilled to hear that David made a positive impact on your stay. I will be sure to pass along your thanks to him. We look forward to welcoming you back.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (10/08/2024)
Date of experience: 08/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
By Silvia
Reviewed: 2 years ago (09/08/2024)
Date of experience: 08/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (09/08/2024)
Date of experience: 08/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
By Oliver
Reviewed: 2 years ago (08/08/2024)
Date of experience: 08/2024

Muy recomendable!! El personal de recepción muy amables y atentos un placer para la dirección del Hotel poder contar con trabajadores así….la habitación amplia y limpia así como el desayuno que ha sido ampliamente variado para todo tipo de gustos….repetiremos sin lugar a dudas 💪🏀

Dear Oliver,

Thank you for your fantastic feedback! We’re thrilled to hear you enjoyed our friendly and attentive reception staff, spacious and clean room, and varied breakfast. We look forward to welcoming you back!

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (08/08/2024)
Date of experience: 08/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (07/08/2024)
Date of experience: 08/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
By Anaela
Reviewed: 2 years ago (03/08/2024)
Date of experience: 08/2024

En general bien, pero no parece 4 estrellas
La ubicación al principio asusta un poco pero es buena

Dear Anaela,

Thank you for your feedback. We’re glad you found the location ultimately satisfactory. I’m sorry to hear that the hotel did not fully meet your expectations for a 4-star experience. Your comments are important, and we will work on improving our services and amenities. We appreciate your input and hope to provide a better experience on your next visit.

Kind regards,
Lajos Fekete
Reservation Manager
By Jenny
Reviewed: 2 years ago (31/07/2024)
Date of experience: 07/2024

Staff were always welcoming and at breakfast tables were always promptly cleared and cleaned.
Nice, spacious and clean room.
Only thing I’ll add is we always believed keeping towels hung up meant they weren’t replaced but ours were everyday which we didn’t find necessary

Dear Jenny,

Thank you for your feedback. We’re glad to hear you found the staff welcoming and appreciated the cleanliness and spaciousness of your room. I apologize for any inconvenience regarding the towel replacement. We’ll review our policies to better align with guest preferences. We look forward to your next visit!

Kind regards,
Lajos Fekete
Reservation Manager
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