Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,735 reviews across 11 portals
:
No Public Name
Reviewed: 2 years ago (06/05/2024)
Date of experience: 05/2024

Pues muy buena la verdad y no me importaria repetir

Dear Rosell,

We're thrilled to hear that you had a very good experience with us and that you would consider staying with us again. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (06/05/2024)
Date of experience: 05/2024

Отдыхали с женой и собачкой Корги. В целом все понравилось - чистый номер, хорошее местоположение, были места, где оставить машину. Из минусов - не очень хорошая шумоизоляция, попались шумные соседи, но после замечания стало тихо. Но в целом впечатление не испортили. Рекомендую этот отель

Dear Aliaksei,

Thank you for your feedback. We're delighted to hear that you and your wife, along with your furry companion, enjoyed your stay with us. We're glad you found the room clean, liked our location, and appreciated the parking facilities. We apologize for any inconvenience caused by noisy neighbors, but we're pleased that the situation improved after your comment. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.

Kind regards,
Lajos Fekete
Reservation Manager
By Bittor
Reviewed: 2 years ago (05/05/2024)
Date of experience: 05/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (04/05/2024)
Date of experience: 05/2024

Todo bien, lo único mejorable es que la bañera escurre un poco.

Dear Espinosa Barranco,

Thank you for your feedback. We're glad to hear that overall, you had a good experience during your stay. We apologize for any inconvenience caused by the bathtub draining slowly. We'll make sure to address this issue promptly to ensure a more comfortable experience for our guests in the future. We appreciate your feedback and hope to welcome you back for another pleasant stay.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (03/05/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for your feedback. We are very happy to know that you had a positive experience with us. Your rating is greatly appreciated.

Kind Regards,
Eszter Jancsári
Front Office Supervisor
By Sara
Reviewed: 2 years ago (02/05/2024)
Date of experience: 04/2024

Piacevole.

Dear sara,

Thank you for your feedback. We're pleased to hear that you had a pleasant experience during your stay. If there's anything specific you'd like to share or if there's anything we can assist you with, please feel free to let us know. We look forward to welcoming you back in the future.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (01/05/2024)
Date of experience: 04/2024

The location is near the center, but it seems to me that this isn’t exactly a good part of Budapest. The biggest problem, which is why I won’t come here again, is the elevator. I have never waited for an elevator as long as I did in this hotel. The elevator is always full, there’s a long wait, and it stops on every floor. It’s packed with people. The wait is so long because two elevators are not enough for such a large hotel. We constantly walked from the fifth floor. What is good about the hotel is the exceptionally courteous staff. All compliments to them.

Dear Lasic,

Thank you for sharing your experience with us. We're glad to hear that you found our staff exceptionally courteous. However, we apologize for any inconvenience caused by the elevator issues during your stay. We understand the frustration of long wait times and crowded elevators, especially when staying on higher floors. Your feedback about the elevator capacity is valuable to us, and we will look into ways to improve this aspect of our service. We're sorry to hear that this issue has affected your decision to return to our hotel. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Kind regards,
Lajos Fekete
Reservation Manager
By Ralf
Reviewed: 2 years ago (29/04/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (28/04/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (27/04/2024)
Date of experience: 04/2024

Buena ubicación, conectado con el transporte público, zona tranquila, limpio.

Dear PASCUAL MERCE,

Thank you for your feedback. We're delighted to hear that you enjoyed our hotel's good location with easy access to public transport, as well as the quiet and clean environment. If there's anything else we can assist you with or if you have any other comments, please feel free to let us know. We hope to welcome you back for another enjoyable stay in the future.

Kind regards,
Lajos Fekete
Reservation Manager
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