Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,650 reviews across 11 portals
:
By Nagy E.
Reviewed: 2 years ago (24/03/2024)
Date of experience: 03/2024

Minden rendben volt, de csúcsidőben 1 fő kevés a recepción. Túl sokat kellett várni a bejelentkezésre.

Tisztelt Nagy E,

Köszönjük visszajelzését, és örülünk, hogy általánosságban pozitív élményben volt része. Sajnáljuk, hogy csúcsidőben hosszabb várakozás volt a recepciónál. Ez nem felel meg szabványainknak, és további intézkedéseket teszünk annak érdekében, hogy javítsunk ezen a területen. Reméljük, hogy a jövőbeni tartózkodása során ez a kellemetlenség nem ismétlődik meg, és továbbra is élvezheti szolgáltatásainkat.

Üdvözlettel,
Fekete Lajos
Reservation Manager




By Cristina
Reviewed: 2 years ago (22/03/2024)
Date of experience: 03/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (21/03/2024)
Date of experience: 03/2024

Suficiente (mucho calor en el hotel)

Dear Camacho Murcia,

Thank you for your feedback. We apologize for any discomfort you experienced due to the temperature in the hotel. Your comfort is important to us, and we will address this issue promptly to ensure a more pleasant stay in the future. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back under improved conditions.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (21/03/2024)
Date of experience: 03/2024

Très bien.
Revoir l'insonorisation des chambres et des espaces communs

Dear Lu,

The soundproofing of our rooms and common areas is an aspect we take seriously, aiming to provide a peaceful environment for all guests. We continuously strive to maintain high standards to minimize noise disruptions. However, we appreciate your feedback and will investigate further to ensure any areas of concern are addressed promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

kind regards,
Lajos Fekete
Reservation Manager
By Celestino Vilar
Reviewed: 2 years ago (15/03/2024)
Date of experience: 03/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

Muy buena, no nos faltó nada.

Dear Torrelles Castanon,

We're delighted to hear that your stay exceeded expectations and that you found everything to your satisfaction. Your positive feedback is truly appreciated. We look forward to welcoming you back for another exceptional experience in the future.

Kind regards,
Lajos Fekete
Reservation Manager
By Bellata
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

Hôtel bien situé très calme

Dear Bellata,

We're thrilled you enjoyed our hotel's convenient location and tranquil atmosphere. Thank you for sharing your experience with us. We hope to have the pleasure of hosting you again soon.

Kind regards,
Lajos Fekete
Reservation Manager
By Ian Brindley
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (12/03/2024)
Date of experience: 03/2024

Buono, posizione comoda, molto silenzioso. Personale molto disponibile

Dear Stivanello,

We're delighted you enjoyed our convenient and peaceful location. Thank you for recognizing the efforts of our helpful staff. We look forward to welcoming you back for another enjoyable stay.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (11/03/2024)
Date of experience: 03/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
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