Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,513 reviews across 15 portals
:
No Public Name
Reviewed: 2 years ago (20/10/2023)
Date of experience: 10/2023

Guest has not commented on review

By Zoltán
Reviewed: 2 years ago (19/10/2023)
Date of experience: 10/2023

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (16/10/2023)
Date of experience: 10/2023

Guest has not commented on review

By Juan Antonio
Reviewed: 2 years ago (10/10/2023)
Date of experience: 10/2023

Buena

Dear Juan Antonio,

Thank you for your feedback. If you have any specific comments or suggestions that would help us improve and provide a better experience in the future, please feel free to share. Your input is important to us, and we're committed to enhancing our services.
Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (05/10/2023)
Date of experience: 10/2023

The stay at the hotel was very disappointing, I paid a lot of money and did not receive proper value

Dear Valued Guest,

We're genuinely sorry to hear that your stay was disappointing, and we apologize that you felt you didn't receive the proper value for the money you spent. Your satisfaction is important to us, and we would appreciate any specific feedback or concerns you may have so that we can work to improve and ensure a better experience for our guests in the future. Please feel free to share more details about your stay.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (05/10/2023)
Date of experience: 10/2023

Guest has not commented on review

By N/A
Reviewed: 2 years ago (01/10/2023)
Date of experience: 09/2023

average

Dear Valued Guest,

We appreciate your feedback and thank you for choosing our hotel. We constantly strive to improve and exceed our guests' expectations, and we would be grateful for any insights or suggestions you might have to enhance your experience with us in the future. Your comfort and satisfaction are our top priorities, and we look forward to the opportunity of providing you with an exceptional stay on your next visit.

Kind regards,
Lajos Fekete
Reservation Manager
By Ann-christine and Gunnar Benek..
Reviewed: 2 years ago (01/10/2023)
Date of experience: 09/2023

Helpfull staf willing to help With all questions from a tourist. They booked taxi, tickets. Very good service. A hotell to recommend

Dear Ann-christine and Gunnar Benek,

We're delighted to hear about your positive experience with our helpful and accommodating staff. It's wonderful to know that they assisted you with various tourist-related questions, from booking taxis to purchasing tickets. Your recommendation means a lot to us, and we look forward to welcoming you or your friends back for another enjoyable stay in the future. Thank you for your kind words!

Kind regards,
Lajos Fekete
Reservation Manager
By Solymosné F. Zsuzsa
Reviewed: 2 years ago (30/09/2023)
Date of experience: 09/2023

Központi helyen lévő, tömegközlekedési eszközökkel is könnyen elérhető szálláshely. Kedves, figyelmes munkatársak: mind a recepció, mind a reggeliztetés, mind a house keeping. Külön figyelmesség a szobai bekészítés: kávé, tea, ásványvíz.

Kedves Solymosné F. Zsuzsa,

Nagyon köszönjük a kedves szavakat és a pozitív értékelést! Örömmel olvastuk, hogy szállodánk elhelyezkedése és a tömegközlekedés könnyű elérhetősége pozitív benyomást tett Önre.
A dicsérő szavakat kollégáinknak is továbbítjuk, mind a recepción, a reggeliztetésnél, és a housekeeping csapatnál is. A szobai bekészítéshez kapcsolódó pozitív megjegyzése is örömmel tölt el minket, hiszen mindent megteszünk annak érdekében, hogy Vendégeinknek kellemes és komfortos itt tartózkodást biztosítsunk.

Reméljük, hogy hamarosan újra a vendégeink között köszönthetjük Önt, és továbbra is a legjobb szolgáltatást nyújthatjuk Önnek.
Köszönjük, hogy a mi szállodánkat választotta.

Üdvözlettel,
Fekete Lajos
Reservation Manager
No Public Name
Reviewed: 3 years ago (27/09/2023)
Date of experience: 09/2023

agreable

Dear Valued Guest,

We're glad to hear that you had a pleasant experience during your stay. If you have any specific feedback or if there's anything we can do to make your future visits even better, please feel free to share. We look forward to hosting you again in the future!

Kind regards,
Lajos Fekete
Reservation Manager
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