Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,513 reviews across 15 portals
:
By Szabó Szilvia
Reviewed: 3 years ago (04/09/2023)
Date of experience: 08/2023

Keleti-pályaudvartól kb. 10 percre található, könnyen megközelíthető. 212-es szobát kaptuk. Az ágy nagyon kényelmes, franciaágyas volt. A szoba felszereltsége megfelelő (hajszárító, törölköző, széf, minihűtő). Tisztaság rendben. Reggeli nagyon finom, széles választék. Kávét és üdítőt az ott tartózkodásunk alatt bármikor fogyaszthattunk.

Kedves Vendégünk!

Köszönjük, hogy megosztotta tapasztalatait! Örömünkre szolgál, hogy jól érezte magát a hotelben, és élvezte a kényelmet és a finom reggelit. Ha a jövőben visszatérne hozzánk kérem jelezze, mivel tudjuk tartózkodását még emlékezetesebbé tenni.

Üdvözlettel,
Kovács István
Front Office
By Antonio
Reviewed: 3 years ago (03/09/2023)
Date of experience: 09/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (02/09/2023)
Date of experience: 09/2023

Ottimo

Dear Valued Guest,

Thank you for your positive feedback! We're thrilled to hear that your experience was optimal. If you have any specific comments or suggestions for us, please feel free to share. We hope to welcome you back in the future!

Best regards,
István Kovács
Front Office
No Public Name
Reviewed: 3 years ago (31/08/2023)
Date of experience: 08/2023

Overall experience was good. In the mornings the breakfast preparation echoes to the rooms and it can disturb sleep if people are sensitive to the noise. Otherwise customer service was good. Thank you for allowing us to put our luggage in the room. The breakfast variation was good however keep meat and eggs/vegetarian food seperate.

Dear Valued Guest,

Thank you for sharing your thoughts about your recent stay at our hotel. We're pleased to hear that you had a good overall experience with us.

We appreciate your feedback regarding the breakfast preparation noise in the mornings. We understand the importance of a peaceful environment for our guests to have a restful sleep. We'll certainly take your comments into consideration as we strive to improve our guests' experience.

We're glad that our customer service met your expectations and that you found our luggage storage service helpful. Providing a convenient and accommodating experience is a priority for us.

Thank you also for your input about the breakfast variation. We value your suggestion to keep meat and vegetarian options separate. Your feedback helps us continuously refine our offerings to better suit our guests' preferences.

We hope you enjoyed your time in the city and that you'll consider staying with us again if your travels bring you back to the area. If you have any further insights or requests for your next visit, please feel free to let us know.

Best regards,
István Kovács
Front Office
By Anna
Reviewed: 3 years ago (29/08/2023)
Date of experience: 08/2023

Great! Our room didnt have any window that didnt point to the hall, that was the only negative thing. The breakfast was phenomenal.
Tv is quite old, but we didnt mind it.

Dear Anna,

Thank you for your positive feedback and for giving us a high rating! We're delighted to know that you had a great experience during your stay. It's fantastic that you enjoyed our phenomenal breakfast offerings and didn't mind the TV. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back. Your support and feedback are invaluable as we continuously strive to provide excellent experiences for our guests.

Best regards,
István Kovács
Front Office
No Public Name
Reviewed: 3 years ago (29/08/2023)
Date of experience: 08/2023

Preis - Leistung passt

Dear Valued Guest,

Thank you for taking the time to provide your feedback and for giving us a positive rating! We're glad to hear that you found our price-performance ratio to be fitting during your stay. Your satisfaction is important to us, and we're committed to offering value for your money. We appreciate your support and hope to have the opportunity to welcome you back for another enjoyable stay in the future.

Best regards,
István Kovács
Front Office
No Public Name
Reviewed: 3 years ago (28/08/2023)
Date of experience: 08/2023

Hotelli oli siisti ja hyvällä sijainnilla. Palvelu oli ystävällistä. Ajattelin, että huoneessa olisi hiljaista, koska ikkunoita ei ollut kadulle. Toiseen kerrokseen kuului kuitenkin selvästi äänet, kun henkilökunta kattoi aamiaista kello 4 aamulla.

Dear Valued Guest,

Thank you for your review! We're delighted to hear that you found our hotel clean, well-located, and enjoyed friendly service. We apologize for the inconvenience you experienced with noise from the second floor during breakfast preparation. We'll take your feedback into consideration to improve our guests' overall experience. We hope to welcome you back in the future for a quieter stay.
Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 3 years ago (27/08/2023)
Date of experience: 08/2023

Guest has not commented on review

By Annita
Reviewed: 3 years ago (27/08/2023)
Date of experience: 08/2023

💯 recommended

Dear Annita,

Thank you for the recommendation! We're thrilled to have earned your endorsement and look forward to welcoming you back for another enjoyable stay in the future. Your support means a lot to us!
Kind regards,
Lajos Fekete
Reservation Manager
By Anna
Reviewed: 3 years ago (26/08/2023)
Date of experience: 08/2023

Good

Dear Anna,

We are thrilled to read that we could contribute to making your recent Budapest trip a perfect trip. Thank you so very much for the appraisal and it would be a great pleasure to pamper you on your next stay again.
Warmest regards,
Lajos Fekete
Reservation Manager
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