Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,422 reviews across 16 portals
:
No Public Name
Business
50-59 years
Reviewed: 6 years ago (26/02/2020)
Date of experience: 02/2020

Siisti, viihtyisä ympäristö. Suosittelen.

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are looking forward to welcome you again in our property.

With Best Regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
30-39 years
Reviewed: 6 years ago (24/02/2020)
Date of experience: 02/2020

Good but the location is quite inconvenient. We truly enjoyed the front desk staff’s hospitality and breakfast.

Dear Valued Guest,

We were very happy when we read your comments about your stay at Atrium Fashion Hotel.

Your review shows, that You value our Passion, Hospitality and Efforts at Atrium Fashion Hotel.
This comment will encourage us to do more and provide even better service to our customers so that they can have good memories and share them with others.

We are looking forward to welcome you again in our Atrium Fashion Hotel.

Kindest regards,

Szabina Lados
Front Office Supervisor
By Ramona
Friends
20-29 years
Reviewed: 6 years ago (23/02/2020)
Date of experience: 02/2020

It was quite nice

Dear Valued Guest,

Thank you very much for your kind words and also for your kind feedback.

As you know your feedback is very important to us, so that we can develop and be able match the wishes of our beloved guests.

Hope to welcome you soon back to us, in the meanwhile we will do our best to impress you when you come back to us!

Kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Friends
20-29 years
Reviewed: 6 years ago (23/02/2020)
Date of experience: 02/2020

Very pleased with the room, staff and overall experience.

Dear Valued Guest,

We are pleased to read your candid review on our Atrium Fashion Hotel.
It is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed your time with us.
We hope to have the pleasure of welcoming you again.

With kind regards,
Szabina Lados
Front Office Supervisor
No Public Name
Couple
30-39 years
Reviewed: 6 years ago (23/02/2020)
Date of experience: 02/2020

Teljesen pozitív

Kedves Vendégünk!

Köszönjük szépen visszajelzését.
Örömmel olvastuk ,hogy jól érezték magukat nálunk és pozitív élményekkel lettek gazdagabbak.
Reméljük hamarosan újra üdvözölhetjük Önöket szállodánkban.

Üdvözlettel:
Lados Szabina
Front Office Supervisor
By Teresa
Friends
50-59 years
Reviewed: 6 years ago (22/02/2020)
Date of experience: 02/2020

It looks more like a 3 star hotel than a 4 star. Very small room without windows and poor breakfast

Dear Valued Guest,

Thank you for staying in Atrium Fashion Hotel and for taking the time to write a review.

We have learned with great sadness that you had a bad experience with our Server Team. We feel surprised at the same time, since we recieve lot of compliments from travellers in acknowledgment of the friendliness and profession of our staff.

In answer to your comment on the room, let us kindly mention that most of our rooms are looking to the central Atrium, this specialty gives character and the name for our property. Although we have few rooms that are looking to the street front, providing more space and privacy to our guest, with openable windows (in standard plus category).

Hereby let us kindly apologise for falling short of your expextations, we sincerely regret the inconveniences you have faced in our property.
Please rest assured that your comments have been shared with all of our Team members in an effort to avoid these complaints happening again.

As a 4* Boutique Hotel, our main goal is to provide High quality servieces to our valued Guests, and to improve their satisfaction.

Thank you once again for taking the time to write to us. We hope that in the future we will have the opportunity to restore your confidence in our hotel.

Kind regards,

Szabina Lados
Front Office Supervisor
By Alice
Couple
20-29 years
Reviewed: 6 years ago (21/02/2020)
Date of experience: 02/2020

Verry good!

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are looking forward to welcome you again in our property.

With Best Regards,

Szabina Lados
Front Office Supervisor
No Public Name
Business
40-49 years
Reviewed: 6 years ago (21/02/2020)
Date of experience: 02/2020

4 *- os hotelhez megfelelő ár érték arány.

Kedves Vendégünk!

Nagyon szépen köszönjük, hogy időt szánt szállodánk értékelésére és azt ,hogy újra az Atrium Fashion hotelt választotta.
Bízunk benne, hogy a következő budapesti tartózkodása alkalmával is megtisztel minket a bizalmával.
Reméljük hamarosan újra találkozunk.

Üdvözlettel:

Szabina Lados
Front Office Supervisor
By dihia
Couple
20-29 years
Reviewed: 6 years ago (20/02/2020)
Date of experience: 02/2020

bonne expérience, seul hic la température de la chambre

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.
Rest assured that the temperature issue will be looked into. We value your comments and welcome
the opportunity to serve you again.


With Best Regards,

Istvan Kovacs
Front Office
By Mo Shamim
Couple
40-49 years
Reviewed: 6 years ago (20/02/2020)
Date of experience: 02/2020

Overall it was ok. I would put this down to a new “experience”

Dear Valued Guest,

Thank you for staying in Atrium Fashion Hotel and for taking the time to write a review.

As you know your feedback is very important to us, so that we can develope and be able match the wishes of our beloved guests.

Regarding to your comment on room size, let us recommend another room type for you, called:
Standard Plus Room with Street View. That provides more space and privacy to our valued
Guests. It may fit more to your preferences.

I hope you’ll consider us next time your travels bring you back to Budapest and will have the
opportunity to restore your confidence in our hotel.

Kind regards,

Istvan Kovacs
Front Office
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