Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,422 reviews across 16 portals
:
No Public Name
Business
30-39 years
Reviewed: 6 years ago (08/02/2020)
Date of experience: 02/2020

Elegedett voltam, ez mar a 3. alkalom volt hogy onoknel szalltunk meg.

Kedves Vendégünk!

Köszönjük szépen az értékelését.
Nagy örömünkre szolgál, hogy budapesti tartózkodása során ismét a mi szállodánkat választotta.
Véleménye nagyon fontos számunkra, hiszen Vendégeink visszajelzései alapján tudjuk tökéletesíteni a szolgáltatásainkat.
Örömmel olvastuk, hogy elégedettek a szolgáltatásainkkal, reméljük hamarosan újra üdvözölhetjük Önöket szállodánkban.

Üdvözlettel:
Lados Szabina
Front Office Supervisor
No Public Name
Friends
<20 years
Reviewed: 6 years ago (07/02/2020)
Date of experience: 02/2020

Мне понравилось

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are looking forward to welcome you again in our property.

With Best Regards,

Szabina Lados
Front Office Supervisor
No Public Name
Family
60-69 years
Reviewed: 6 years ago (07/02/2020)
Date of experience: 02/2020

Angenehm, zum weiterempfehlen!

Dear Valued Guest,

Thank you for your wonderful feedback, which we truly appreciate.

We are very pleased to see that you enjoyed your stay with us and that our service met your expectation.

We hope to see you soon and welcome you back at our hotel.

Kind regards,

Szabina Lados
Front Office Supervisor
By Akinovitz
Family
50-59 years
Reviewed: 6 years ago (07/02/2020)
Date of experience: 02/2020

Kiva kokemus. Hyvä ilmapiiri. Rauhallinen hotelli. Saisitteko saunan sinne....?

Dear Valued Guest,

Thank you very much for your kind words and also for your kind feedback.

As you know your feedback is very important to us, so that we can develop and be able match the wishes of our beloved guests.

Hope to welcome you soon back to us, in the meanwhile we will do our best to impress you when you come back to us!

Kind regards,

Szabina Lados
Front Office Supervisor
By Courtney Nolan
Couple
20-29 years
Reviewed: 6 years ago (07/02/2020)
Date of experience: 02/2020

Great would go back but maybe choice a bigger room with a street view

Dear Valued Guest,

We highly appreciate your review.
For your kind information, there is a possibility to reserve another room type, called: Standard Plus Room with Street View with larger space in it and openable windows.

We hope to see you again in our Hotel.

With Best Regards,

Szabina Lados
Front Office Supervisor
No Public Name
Couple
40-49 years
Reviewed: 6 years ago (06/02/2020)
Date of experience: 01/2020

Lovely hotel. Always clean but could do with a comfier sitting area so we can use the bar. We would have used the bar as it didn't always look open.

Dear Guest,

Thank you for taking the time to share your impression about our hotel, your feedback is really important for us.

We truly appreciate your comments and the highest scores.

We hope that you had a nice stay in Budapest and looking forward to your next visit.

Kind regards,

Szabina Lados
Front Office Supervisor
No Public Name
Business
40-49 years
Reviewed: 6 years ago (06/02/2020)
Date of experience: 02/2020

Nagyon kellemes légkör , nagyon kedves recepciós , segítőkész .
Csak a tv csatornák gyenge minőségűek a Magyar adók nézhetetlenül súgtak és kiestek .

Kedves Vendégünk!

Nagy örömünkre szolgál, hogy budapesti tartózkodása során a mi szállodánkat választotta.
Köszönjük szépen az értékelését. Véleménye nagyon fontos számunkra, hiszen Vendégeink visszajelzései alapján tudjuk tökéletesíteni a szolgáltatásainkat.
Vendégeink elégedettsége érdekében folyamatosan teszteljük és változtatjuk a kínált kávé típusát, hogy maximális elégedettséget érjünk el e téren is. Annak érdekében, hogy minden Vendégünk megtalálja az ízlésének megfelelő kávét, az automata kávéfőző mellett filteres hosszú kávét kínálunk vendégeinknek.

Bízunk benne, hogy a jövőben lesz alkalmunk újra üdvözölni Önöket szállodánkban.

Üdvözlettel:
Lados Szabina
Front Office Supervisor
No Public Name
Couple
20-29 years
Reviewed: 6 years ago (02/02/2020)
Date of experience: 01/2020

Flot og fint hotel. Værelset var alt for lydhør. Kunne høre at hvad der foregik uden for døren. Kunne høre folk snakke igennem ventilationen. God beliggenhed og fin morgenmad.

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are looking forward to welcome you again in our property.

With Best Regards,

Szabina Lados
Front Office Supervisor
By Natasa
Family
20-29 years
Reviewed: 6 years ago (02/02/2020)
Date of experience: 01/2020

Great choice for family holidays

Dear Valued Guest,

Thank you for your kind feedback, which we truly appreciate.

However we are sorry to read that you did not find our Hotel's cleaning service spotless. As you know your feedback is very important for us, so that we can develop and be able match the wishes of our guests. Your complaint has been shared with our housekeeping department in order to improve our cleaning service. Thank you for your suggestion regarding the breakfast we forward it to our F&B team.

In the hope that we may welcome you as our guest again.


With kind regards,
Szabina Lados
Front Office Supervisor
No Public Name
Family
40-49 years
Reviewed: 6 years ago (01/02/2020)
Date of experience: 01/2020

outstanding

Dear Valued Guest,

We appreciate you staying with us and sharing your experience.
We are happy to read that your impression of our Hotel was good.
I hope you’ll consider us next time your travels bring you back to Budapest and will have the opportunity to restore your confidence in our hotel.
Kind regards,

Istvan Kovacs
Front Office
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