Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,417 reviews across 16 portals
:
By Stefano
Reviewed: 4 months ago (16/10/2025)
Date of experience: 10/2025

Bene, ma molto migliorabile

Dear Guest,

Thank you for sharing your feedback. We appreciate your stay with us and your comment, as it helps us identify areas where we can further improve. We hope to have the chance to welcome you back and provide you with an even better experience in the future.

Kind regards,
Hotel Management
By Horváth Gábor
Reviewed: 4 months ago (13/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Valued Guest,

We are delighted to hear that you enjoyed your stay at our hotel. Your kind feedback is greatly appreciated, and we hope to welcome you back soon for another memorable experience.

Best regards,
István Kovács
Front Office Manager
By Thomas
Reviewed: 4 months ago (08/10/2025)
Date of experience: 10/2025

Hôtel moderne et très beau
Personnel très agréable
Juste mauvaise insonorisation des chambres et mauvaise occultation des rideaux, impossible d’avoir le noir complet dans la chambre.

Dear Valued Guest,

We are delighted to hear that you enjoyed your stay and very much appreciate your kind comments highlighting our wonderful modern hotel and pleasant staff.

Please be informed, that your comments regarding soundproofing and blackout curtains have been forwarded to our General Manager, as well as to our Maintenance Team. We value all the feedback provided by our guests, as it is our best tool to keep improving our high-quality service, and we appreciate you taking the time to comment on your experience.

Best regards,
István Kovács
Front Office Manager
By Andreea
Reviewed: 4 months ago (08/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Valued Guest,

We are delighted to hear that you enjoyed your stay at our hotel. Your kind feedback is greatly appreciated, and we hope to welcome you back soon for another memorable experience.

Best regards,
István Kovács
Front Office Manager
No Public Name
Reviewed: 4 months ago (08/10/2025)
Date of experience: 10/2025

Apart from the air con bothering making the room stifling hot the hotel is good value for money.

Dear Valued Guest,

Thank you for your stay and for sharing your feedback. Please be informed that your comment regarding the air conditioning has been forwarded to our General Manager, as well as to our Maintenance Team. We value all feedback provided by our guests, as it is our best tool to continue improving the quality of our services.

We are pleased to hear that overall you found the hotel to be good value for money and hope to welcome you back in the future.

Best regards,
István Kovács
Front Office Manager
By De León
Reviewed: 4 months ago (07/10/2025)
Date of experience: 10/2025

Satisfactoria, excepto un pequeño descuido de fallo de aire acondicionado que se solventó al tercer día.

Dear Guest,

Thank you for your kind rating and feedback. We are glad to hear that you enjoyed your stay.

We sincerely apologize for the inconvenience you experienced with the air conditioning and appreciate your patience while our team resolved the issue. Your understanding is greatly valued, and we will continue to work on improving our services.

We hope to have the opportunity to welcome you back soon for an even more comfortable stay.

Kind regards,
Hotel Management
No Public Name
Reviewed: 4 months ago (02/10/2025)
Date of experience: 09/2025

המקום מאוד מרכזי ונוח ושקט .
תחבורה ציבורית בקרבת מקום 3 דקות מתחנת רכבת תחתית .
המלון מודרני ומעוצב יפה מאוד.
המלון נקי מאוד .
הצוות של המלון נחמד ונעים תמיד עזרו לי בכל דבר עם חיוך והבנה .

Dear Valued Guest,

Thank you very much for your wonderful review and perfect score. We are delighted to hear that you enjoyed your stay and very much appreciate your kind comments highlighting our wonderful central location, modern decor, and cleanliness.

It was also a delight to read your kind words about our Team members — please be sure that our staff truly appreciates your compliments and that it was our pleasure to assist you during your stay.

We hope to have the pleasure of welcoming you back soon!

Best regards,
István Kovács
Front Office Manager
By Leah
Reviewed: 4 months ago (30/09/2025)
Date of experience: 09/2025

Great. Esther was amazing and mad check in very smooth

Dear Valued Guest,

It is a great pleasure to read your kind comments regarding our staff and how we were friendly and approachable. We are delighted that your check-in experience with Esther was smooth and enjoyable.

We look forward to welcoming you back on your next visit to Budapest!

Best regards,
István Kovács
Front Office Manager
No Public Name
Reviewed: 4 months ago (28/09/2025)
Date of experience: 09/2025

Middle

Dear Valued Guest,

Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate all guest comments, as they help us to continually improve our services and ensure a better experience for all future visitors.

We hope to have the opportunity to welcome you back again and provide you with an even more pleasant stay next time.

Best regards,
István Kovács
Front Office Manager
By Ian
Reviewed: 4 months ago (26/09/2025)
Date of experience: 09/2025

Happy with stay, a bit disappointed at the location.

Dear Valued Guest,

Thank you for sharing your feedback and for rating your stay positively. We are pleased to hear that you were happy with your overall experience at our hotel.

We are sorry to read that our location did not fully meet your expectations. Most of our guests appreciate our central position for its convenient access to public transportation and main attractions, but we understand that preferences can vary.

We truly hope to have the opportunity to welcome you again and provide you with an even more satisfying experience on your next visit to Budapest.

Best regards,
István Kovács
Front Office Manager
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