Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,557 reviews across 13 portals
:
By Lau
Business
40-49 years
Reviewed: 6 years ago (08/12/2019)
Date of experience: 12/2019

Szoba nagyon meleg volt

Kedves Vendégünk!

Nagy örömünkre szolgál, hogy budapesti tartózkodására a mi szállodánkat választotta, és elégedett volt szállodánk személyzetének kiszolgálásával, valamint a lokációval.
Köszönjük szíves visszajelzését, az Ön véleménye fontos számunkra. Véleményét továbbítjuk a management részére is, hogy a vendégeknek nyújtott szolgáltatásunk a lehető legjobb legyen.
Örömünkre szolgálna, ha a jövőben újra vendégül láthatnánk.

Üdvözlette,
Kovács István
Front Office
No Public Name
Couple
70-79 years
Reviewed: 6 years ago (05/12/2019)
Date of experience: 11/2019

Had a pleasant stay at Atrium with professional staff

Dear Valued Guest,

Thank you for your kind feedback, which we truly appreciate.
We are happy to read that your overall impression of our Hotel was good.
I hope you’ll consider us next time your travels bring you back to Budapest and will have the opportunity to restore your confidence in our hotel.
Kind regards,

Istvan Kovacs
Front Office
No Public Name
Business
30-39 years
Reviewed: 6 years ago (04/12/2019)
Date of experience: 11/2019

The hotel was very clean. The breakfast is good.

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

In the hope that we may welcome you as our guest again.

With Best Regards,

Istvan Kovacs
Front Office
No Public Name
Couple
20-29 years
Reviewed: 6 years ago (04/12/2019)
Date of experience: 12/2019

Good reception
Good skill in English language
Avaibility for airport transfert

Dear Valued Guest,

It is a great pleasure to read your kind words and rewiew about our team and our hotel.

We are delighted that you highlight our central location and how this helped you to be more
comfortable during your stay.

It is a great pleasure to read your kind comments regarding our staff and how we were
friendly and approachable.

With Best Regards,

Tamás Pataki
Front Office
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (04/12/2019)
Date of experience: 11/2019

Très bien.

Dear Valued Guest,

Thank you for your review following your recent stay and taking the time to share your thoughts with us

Your feedback is greatly appreciated and we assure you to maintain the quality and even improve
our services in the future.

Kind regards,

Tamás Pataki
Front Office
By Michael
Couple
70-79 years
Reviewed: 6 years ago (03/12/2019)
Date of experience: 12/2019

Excellent hotel very clean and bright. Room small but ok for a city break. Only window overlooking the atrium but as it was over a walk way meant the curtains had to be closed to maintain privacy not a problem for us but somebody a little claustrophobic would suffer. The reception staff were very helpful and efficient.

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.
We are happy to read that your overall impression of our Hotel was good.
We do hope that you will consider returning for a future visit.

Kind regards,

Tamás Pataki
Front Office
No Public Name
Family
40-49 years
Reviewed: 6 years ago (03/12/2019)
Date of experience: 12/2019

A very enjoyable stay

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We value all the feedback provided by our guests, as it is our best tool to keep improving our
high quality service and we appreciate you taking the time to comment on your experience.

We are looking forward to welcome you again in our property.

With Best Regards,

Tamás Pataki
Front Office
No Public Name
Friends
40-49 years
Reviewed: 6 years ago (02/12/2019)
Date of experience: 12/2019

Het was mooier en beter dan we verwacht hadden. Heel netjes te woord gestaan en de thee met koekjes in de hal was leuk en lekker. prima ligging

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are delighted to hear that you enjoyed your stay and we very much appreciate your kind
comments highlighting our wonderful central location.
Thank you for the comments too, we are always open to your suggestions, and comments, so that we can develop on our
services, to be able to match your needs better. We will discuss with the Management how we
can develop on our services.

I hope to be welcoming you back again for your next visit to our city.

Kind regards,

Tamás Pataki
Front Office
By Béla
Couple
30-39 years
Reviewed: 6 years ago (02/12/2019)
Date of experience: 11/2019

Good location but the hotel is not worth the price

Dear Valued Guest,

Thanks for your post and detailed review following your recent stay with us.

Hereby let us kindly apologise for falling short of your expectations, we sincerely regret the
inconveniences you have faced in our property. Please rest assured that your comments have
been shared with all of our Team members in an effort to avoid these complaints happening
again.

We hope you’ll consider us next time your travels bring you back to Budapest and will have the
opportunity to restore your confidence in our hotel.

Kind regards,

Tamás Pataki
Front Office
No Public Name
Alone
40-49 years
Reviewed: 6 years ago (02/12/2019)
Date of experience: 11/2019

Overall this hotel looks and feels like slightly worn down - price was good, but nothing else was

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