Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,556 reviews across 13 portals
:
No Public Name
Family
40-49 years
Reviewed: 7 years ago (28/10/2019)
Date of experience: 10/2019

На booking в описпнии семейных номеров нет информации о том, что окна выходят на застекленный атриум. Это - такой большой минус. Хотели даже переехать в другой отель.
Впечатлен я от Будапешта-великолепные. От отеля - видимо просто не повезло.

By Therese
Couple
30-39 years
Reviewed: 7 years ago (27/10/2019)
Date of experience: 10/2019

The staff in the reception was friendly and helpfull. But overall the hotell har alot of improvements to do. Breakfast was not at all good, the rooms was not so clean but we are very thankful for the upgrade.

Dear Valued Guest,

We appreciate you staying with us and sharing your experience.
We are happy to read that your overall impression of our Hotel was good.It is a great pleasure to read you wonderful compliment regarding our wonderful staff. It
makes me very happy that we were able to make the difference for you.
However we are sorry to read that you did not find our Hotel's cleaning service spotless.As you know your feedback is very important for us, so that we can develop and be able match
the wishes of our guests.
I hope you’ll consider us next time your travels bring you back to Budapest and will have the opportunity to restore your confidence in our hotel.
Kind regards,

Tamás Pataki
Front Desk
By k
Couple
30-39 years
Reviewed: 7 years ago (27/10/2019)
Date of experience: 10/2019

cleaners in the morning can be quiet

Dear Valued Guest,

Thank you very much for your kind words and also for your kind feedback.
Your complaint has been shared with our housekeeping department in order to improve our cleaning service.
Hope to welcome you soon back to us, in the meanwhile we will do our best to impress you when you come back to us!

Kind regards,

Tamás Pataki
Front Desk
By Matteo
Friends
20-29 years
Reviewed: 7 years ago (26/10/2019)
Date of experience: 10/2019

Hotel moderno molto bello

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.
We are delighted that you enjoyed the elegant features of the building
We are looking forward to welcome you again in our property.

With Best Regards,

Tamás Pataki
Front Desk
No Public Name
Family
50-59 years
Reviewed: 7 years ago (26/10/2019)
Date of experience: 10/2019

Very good as described on line

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are looking forward to welcome you again in our property.

With Best Regards,

Tamás Pataki
Front Desk
No Public Name
Group
30-39 years
Reviewed: 7 years ago (25/10/2019)
Date of experience: 10/2019

very nice. The door card didn't work always, couldn't get in the room

Dear Valued Guest,

Thank you for your kind feedback, which we truly appreciate.

We are very pleased to see that you enjoyed your stay with us and that our service met your expectation.

We hope to see you soon and welcome you back at our hotel.

Kind regards,

Tamás Pataki
Front Desk
By Ayelet
Family
50-59 years
Reviewed: 7 years ago (25/10/2019)
Date of experience: 10/2019

Very good the desk stuff and breakfast

Dear Valued Guest,

Thank you for your kind words and your review. We have forwarded your nice comments to our F&B Manager and to the Receptionist Staff.

We truly hope you have had a wonderful stay at us and we will have the opportunity to welcome you back in the future.

Kind regards,

Tamás Pataki
Front Desk
By Dimmik
Family
30-39 years
Reviewed: 7 years ago (23/10/2019)
Date of experience: 10/2019

The hotel was really great! We loved the first minute we entered. The receptionists were extremely nice and welcoming. They provided us with everything we needed. The room was spacious and elabarotely decorated. The hotel is located in the centre, so nice to walk around.

Dear Valued Guest,

We were very happy when we read your comments about your stay at Atrium Fashion Hotel.

Your review shows, that You value our Passion, Hospitality and Efforts at Atrium Fashion Hotel.
This comment will encourage us to do more and provide even better service to our customers so that they can have good memories and share them with others.

We are looking forward to welcome you again in our Atrium Fashion Hotel.

Kindest regards,

Tamás Pataki
Front Desk
By J,kloese
Couple
50-59 years
Reviewed: 7 years ago (23/10/2019)
Date of experience: 10/2019

De bedden zijn te hard. Ze slapen miserabel.

Dear Valued Guest,

We appreciate you taking your time to make us aware of your experience in our hotel.
We are happy to see that your overall impression of our Hotel was good.
We are sorry to hear that you found our mattresses too hard. As you know your feedback is very important to us, so that we can develope and be able match the wishes of our beloved guests.
We hope you’ll consider us next time your travels bring you back to Budapest and will have the opportunity to restore your confidence in our hotel.

Kind regards,

Tamás Pataki
Front Desk
By F. Bruintjes
Couple
40-49 years
Reviewed: 7 years ago (23/10/2019)
Date of experience: 10/2019

Prima verblijf voor een paar dagen Boedapest.

Dear Valued Guest,

We appreciate you taking your time to make us aware of your experience in our hotel.
We are happy to see that your overall impression of our Hotel was good.
We are sorry to hear that you found our mattresses too hard. As you know your feedback is very important to us, so that we can develope and be able match the wishes of our beloved guests.
We hope you’ll consider us next time your travels bring you back to Budapest and will have the opportunity to restore your confidence in our hotel.

Kind regards,

Tamás Pataki
Front Desk
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