Atrium Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 7,741 reviews across 11 portals
:
By Arpi L
Business
30-39 years
Reviewed: 7 years ago (05/11/2019)
Date of experience: 11/2019

Minden rendben volt, a reggelinel cukormentes elemek is jol jött volna.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (04/11/2019)
Date of experience: 11/2019

I just want to thank you all :) I had great time in Budapest and the hotel is part of it :)

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are looking forward to welcome you again in our property.

With Best Regards,

Kristóf Sikur
Front Desk
By Geoffrey Kempton
Family
60-69 years
Reviewed: 7 years ago (29/10/2019)
Date of experience: 10/2019

First Class

Dear Valued Guest,

Thank you for your kind feedback, which we truly appreciate.

We are very pleased to see that you enjoyed your stay with us and that our service met your expectation.

We hope to see you soon and welcome you back at our hotel.

Kind regards,

Tamás Pataki
Front Office
No Public Name
Family
40-49 years
Reviewed: 7 years ago (28/10/2019)
Date of experience: 10/2019

На booking в описпнии семейных номеров нет информации о том, что окна выходят на застекленный атриум. Это - такой большой минус. Хотели даже переехать в другой отель.
Впечатлен я от Будапешта-великолепные. От отеля - видимо просто не повезло.

Dear Valued Guest,

Thank you for sharing your feedback regarding your stay.

Kind regards,
Jancsári Eszter
Front Office Supervisor
By Therese
Couple
30-39 years
Reviewed: 7 years ago (27/10/2019)
Date of experience: 10/2019

The staff in the reception was friendly and helpfull. But overall the hotell har alot of improvements to do. Breakfast was not at all good, the rooms was not so clean but we are very thankful for the upgrade.

Dear Valued Guest,

We appreciate you staying with us and sharing your experience.
We are happy to read that your overall impression of our Hotel was good.It is a great pleasure to read you wonderful compliment regarding our wonderful staff. It
makes me very happy that we were able to make the difference for you.
However we are sorry to read that you did not find our Hotel's cleaning service spotless.As you know your feedback is very important for us, so that we can develop and be able match
the wishes of our guests.
I hope you’ll consider us next time your travels bring you back to Budapest and will have the opportunity to restore your confidence in our hotel.
Kind regards,

Tamás Pataki
Front Desk
By k
Couple
30-39 years
Reviewed: 7 years ago (27/10/2019)
Date of experience: 10/2019

cleaners in the morning can be quiet

Dear Valued Guest,

Thank you very much for your kind words and also for your kind feedback.
Your complaint has been shared with our housekeeping department in order to improve our cleaning service.
Hope to welcome you soon back to us, in the meanwhile we will do our best to impress you when you come back to us!

Kind regards,

Tamás Pataki
Front Desk
By Matteo
Friends
20-29 years
Reviewed: 7 years ago (26/10/2019)
Date of experience: 10/2019

Hotel moderno molto bello

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.
We are delighted that you enjoyed the elegant features of the building
We are looking forward to welcome you again in our property.

With Best Regards,

Tamás Pataki
Front Desk
No Public Name
Family
50-59 years
Reviewed: 7 years ago (26/10/2019)
Date of experience: 10/2019

Very good as described on line

Dear Valued Guest,

Thank you for choosing our Atrium Fashion Hotel**** for your stay in Budapest, we highly appreciate your kind review.

We are looking forward to welcome you again in our property.

With Best Regards,

Tamás Pataki
Front Desk
No Public Name
Group
30-39 years
Reviewed: 7 years ago (25/10/2019)
Date of experience: 10/2019

very nice. The door card didn't work always, couldn't get in the room

Dear Valued Guest,

Thank you for your kind feedback, which we truly appreciate.

We are very pleased to see that you enjoyed your stay with us and that our service met your expectation.

We hope to see you soon and welcome you back at our hotel.

Kind regards,

Tamás Pataki
Front Desk
By Ayelet
Family
50-59 years
Reviewed: 7 years ago (25/10/2019)
Date of experience: 10/2019

Very good the desk stuff and breakfast

Dear Valued Guest,

Thank you for your kind words and your review. We have forwarded your nice comments to our F&B Manager and to the Receptionist Staff.

We truly hope you have had a wonderful stay at us and we will have the opportunity to welcome you back in the future.

Kind regards,

Tamás Pataki
Front Desk
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