Slo Lyon les Pentes hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 13,267 reviews across 11 portals
:
No Public Name
Reviewed: 4 days ago (02/08/2026)
Date of experience: 08/2026

I am not suremı think ı bought as a online lock and towel but still they sell me lock and towel so ı paid 2 times for lock and for towel. I can see it in my bank account

Hello,

Thank you for your feedback.

We have carefully checked your booking and your invoice, and we can confirm that you were charged only once for the towel and the padlock.

Your invoice clearly shows:

* €25 for the bed
* €3.50 for the towel
* €6 for the padlock

This makes a total of €34.50, with €9.50 in extras.

There is no second charge for either the towel or the padlock on the invoice. If you believe that your bank account shows a duplicate payment, we would be happy to check it with you if you provide us with the corresponding transaction or bank statement.

We can also provide you with a copy of your invoice if needed.

We always take payment-related issues seriously, so we would prefer to clarify the situation based on the actual transactions rather than leave an incorrect impression.

Best regards,

The Slo Les Pentes team
No Public Name
Reviewed: 4 days ago (02/08/2026)
Date of experience: 08/2026

Simple, propre, bien situé, efficace, … parfait!

No Public Name
Reviewed: 4 days ago (02/08/2026)
Date of experience: 08/2026

soggiorno positivo, tranquillo
la camera e le aree comuni erano molto pulite e la reception pronta a rispondere a ogni esigenza!

No Public Name
Reviewed: 5 days ago (01/08/2026)
Date of experience: 07/2026

Nice place to stay, nice area. No elevator

No Public Name
Reviewed: 5 days ago (01/08/2026)
Date of experience: 08/2026

Ok mais chambre bruyante et sanitaire pas très propre

Bonjour,

Merci d’avoir pris le temps de partager votre avis à la suite de votre séjour.

Nous sommes heureux de lire que vous avez apprécié l’efficacité de notre accueil ainsi que la convivialité à la réception. Vos retours sont précieux pour notre équipe et nous encouragent à poursuivre nos efforts dans cette direction.

Nous sommes néanmoins désolés d’apprendre que le bruit en chambre ainsi que la propreté des sanitaires n’ont pas totalement répondu à vos attentes. Nos équipes de ménage passent 2 fois par jours dans les sanitaires et espaces commun, ensuite il en va des clients de respecter les espaces.

Nous vous remercions pour vos commentaires constructifs, qui nous aident à continuellement améliorer la qualité de notre accueil.

Nous restons à votre disposition si besoin, bonne journée.

Slo Les Pentes
No Public Name
Reviewed: 5 days ago (01/08/2026)
Date of experience: 08/2026

Très satisfaisante au vu du rapport qualité/prix, de la localisation, des services. A demi-reposé néanmoins

No Public Name
Reviewed: 5 days ago (01/08/2026)
Date of experience: 07/2026

TODO EXCELENTE!!!!!!

No Public Name
Reviewed: 6 days ago (31/07/2026)
Date of experience: 07/2026

great deal, very kind, very clean, good atmosphere, important:green label

No Public Name
Reviewed: 1 week ago (30/07/2026)
Date of experience: 07/2026

It was great. Well located, welcoming staff, nice facilities, etc.

No Public Name
Reviewed: 1 week ago (29/07/2026)
Date of experience: 07/2026

Pleasant experice due to staff and amenities provided.

Great for people traveling with a biycicle.

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