Away Hostel & Coffee Shop hotel logohotel logo
Our Customer Satisfaction Index
87%

"Excellent"

Based on 7,254 reviews across 14 portals
:
By Johan
Alone
20-29 years
Reviewed: 6 days ago (17/01/2020)
Date of experience: 01/2020

J'ai pu rencontrer plein de personnes de partout et c'était un super séjour

By Martin
Alone
30-39 years
Reviewed: 6 days ago (17/01/2020)
Date of experience: 01/2020

Great Location, clean Rooms. Normally, I don't like to mingle in big common areas, but here I really liked the cozy and friendly common area in front of the reception. with several small tables, where I enjoyed talking to my friend from Lyon ...

No Public Name
Alone
40-49 years
Reviewed: 1 week ago (13/01/2020)
Date of experience: 01/2020

Parfait sejour a Lyon

By HEILMANN Catherine
Alone
50-59 years
Reviewed: 2 weeks ago (06/01/2020)
Date of experience: 12/2019

Très bon accueil et bonne compréhension pour un changement de chambre.

By Katrina
Friends
20-29 years
Reviewed: 2 weeks ago (06/01/2020)
Date of experience: 12/2019

Nice people, but the bathroom is not really clean. Bring your own towels!

By Maayken
Friends
20-29 years
Reviewed: 3 months ago (06/11/2019)
Date of experience: 10/2019

Fijn verblijf, leuk hostel met een centrale ligging.

No Public Name
Alone
40-49 years
Reviewed: 3 months ago (02/11/2019)
Date of experience: 10/2019

Beskidt køleskab, intet toiletpapir på toilettet, ekstremt meget nattestøj, dyr kaffe og manglende opbevaring af bagage ved indtjekning og udtjekning, fællesarealerne var hverken hyggelige eller comfortable. Ærgerlig oplevelse.

No Public Name
Friends
20-29 years
Reviewed: 3 months ago (29/10/2019)
Date of experience: 10/2019

Super freundliches Personal, saubere Zimmer, top Lage !!

No Public Name
Alone
20-29 years
Reviewed: 3 months ago (28/10/2019)
Date of experience: 10/2019

Très bonne surprise!

No Public Name
Business
20-29 years
Reviewed: 3 months ago (27/10/2019)
Date of experience: 10/2019

testestetstesteteterje

Hello and thank you for your feedbacks,

All our apologizes concerning the differents issues your overcome during your stay especially concerning the cleanliness of the bathrooms. Hostel need to deal with a significant flow of people and our team apply to check several time during the day the good state and presence of consumables like soap or toilets papers, we are very sorry if it was not satisfactory during your visit. Note that we are here 24/7 at the reception to fix the problem as soon as you tell us. Concerning the light, we had to face a maintenance problem but we replaced the lamps which malfunctioned and the problem is now completely resolved.

Please once again accept our sincere apologizes ,

Sincerely,
Marion
Lead receptionnist
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