Baross City Hotel hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 9,837 reviews across 17 portals
:
By Dietmar Almen
Reviewed: 1 year ago (11/08/2024)
Date of experience: 08/2024

Location is perfect for guests who arrive or leave by train as it‘s very close to Keleti railway station. But many homeless people in the street, not the most elegant neighbourhood…

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for sharing your insights regarding your recent stay.

We are pleased to hear that our location near Keleti railway station was convenient for your travel needs. While we understand your concerns about the neighborhood and the noise from adjacent rooms, we would like to assure You that Budapest is regarded as one of the safest capitals in Europe.

Nonetheless, we truly appreciate your feedback and are committed to providing a secure and comfortable atmosphere for all our Guests. We hope to welcome You back for an even better experience in the future.

With kind regards,
Baross City Hotel***
By Andrea
Reviewed: 1 year ago (11/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Onur
Reviewed: 1 year ago (11/08/2024)
Date of experience: 08/2024

Sehr enttäuschend. Die Bilder haben getäuscht.

Dear Valued Guest,

Thank you for your feedback. We are sorry to hear that your stay was disappointing.
We apologize for the issues you encountered with the shower, cleanliness.
We take your concerns seriously and will address them with our team to make improvements.

Regarding breakfast, we appreciate your suggestions. We will look into providing better improving the juice options, and offering a wider selection of items. We are glad you enjoyed the coffee, and we hope to enhance the overall breakfast experience.

Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.

With kind regards,
Baross City Hotel ***
By Lino (Milano)
Reviewed: 1 year ago (10/08/2024)
Date of experience: 08/2024

Accettabile ma non ottimale

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for sharing your feedback regarding your recent stay.

We appreciate your comments and are sorry to hear that the absence of soap in your bathroom and the quality of the drinks did not meet your expectations. Your insights regarding the cappuccino, fruit juices, and brioches are valuable to us, and we have taken them into consideration as we strive to enhance our offerings, as it is our priority to develop on a daily basis.

Our Team hopes to have the opportunity to welcome You back for an improved experience in the future.

With warm regards,
Baross City Hotel***
By Miguel
Reviewed: 1 year ago (09/08/2024)
Date of experience: 08/2024

Acceso poco cómodo. Entorno exterior desagradable.

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for taking the time to share your feedback.

Your comments regarding the cleanliness and condition of your room are appreciated, and we are glad to hear You found them satisfactory. However, we are sorry to learn that You experienced inconvenient access and that the external environment did not meet your expectations.

Additionally, your insights about the breakfast variety, particularly the lack of fresh fruit and the quality of pastries, are noted, and we will strive to improve in these areas and fulfil your requirements on your next stay.

We hope that You will be able to give us a chance to host You once again at Baross City Hotel*** and we will gladly make it up from your last experience.

With best regards,
Baross City Hotel***
No Public Name
Reviewed: 1 year ago (09/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (08/08/2024)
Date of experience: 08/2024

Központi helyen van,ami a vidékről érkezőknek közlekedés miatt nagyon jó.Kényelmes ágy.Hófehér ágynemű.,tisztaság.Figyelmes,kedves személyzet.Minden tekintetben tökéletes reggeli.Nagyon jól éreztük magunkat.

No Public Name
Reviewed: 1 year ago (08/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Angelique
Reviewed: 1 year ago (07/08/2024)
Date of experience: 08/2024

Hôtel bien situé. Mais un peu peur la nuit car 5 ieme étage.
Manque d’ascenseur pour arriver au 7 ieme etage

Dear Valued Guest,

Thank you for sharing your feedback.

We’re glad to hear that you found our hotel well-located.

We understand your concerns about the 5th and 7th floors, and we apologize for any discomfort this may have caused. For future visits, please feel free to reach out to our team.

Also we would like to assure you that our guests security is the most important and for that case, we have a 24-hour reception, where they could always assist you for any concerns and we also have a security guard.

We value your input and hope to welcome you back soon!

With warm regards,
Baross City Hotel*** Staff
No Public Name
Reviewed: 1 year ago (06/08/2024)
Date of experience: 08/2024

Guest has not commented on review

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