Baross City Hotel hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 9,948 reviews across 17 portals
:
By munier gaafar mohammed
Reviewed: 1 year ago (09/09/2024)
Date of experience: 09/2024

Guest has not commented on review

By Anabela Encarnação
Reviewed: 1 year ago (08/09/2024)
Date of experience: 09/2024

Boa. Funcionários simpático. Hotel sossegado.

Dear Valued Guest,

Thank You for sharing your experience with us!

We are delighted to hear that You enjoyed the peaceful ambiance of Baross City Hotel*** and appreciated the friendliness of our Staff. Providing a welcoming and relaxing environment for our Guests is our top priority, and we are thrilled that You felt comfortable during your stay.

It is always rewarding to know when our Team’s efforts make a positive impact on our Guests' experience, and we are grateful for your concerns regarding the size of the breakfast area.

We look forward to welcoming You back in the future, whenever your travels bring You back to Budapest.

Warm regards,
Baross City Hotel***
No Public Name
Reviewed: 1 year ago (08/09/2024)
Date of experience: 09/2024

All the thing that you offering are excellent: Location is good very near of the Train station, room good the bed could be better but is ok, breakfast is excellent and all the thing that could be select, Internet good, Price are very very good.
The only details if for the reception, is very peculiar there is in the 5th floor, but everything is ok.
Thank you very much.

Dear Valued Guest,

Thank You for your positive review on your previous stay with us!

We are thrilled to hear that You consider our hotel has a convenient location and excellent breakfast. It is reassuring to know that You appreciated the internet quality and found our prices very favorable.

Our Team also appreciates your feedback regarding the placement of the Reception, and we are glad that it did not affect your overall experience. Your comments help us continuously improve our services.

Thank You for staying with us, and we hope to have the pleasure of welcoming You back in the future!

Warm regards,
Baross City Hotel***
By Chaumont
Reviewed: 1 year ago (07/09/2024)
Date of experience: 09/2024

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We apologize for the issues you encountered with the room size and cleanliness. Additionally, we regret that you felt the staff's welcome was not as friendly as it should have been. We take all your comments seriously and will address these points with the relevant departments to ensure improvements are made.

We hope to have the opportunity to better serve you in the future.

With kindest regards,

Baross City Hotel***
By Daniel Chazz
Reviewed: 1 year ago (05/09/2024)
Date of experience: 09/2024

Really good. The front staff was really helpful and speak english.

Dear Valued Guest,

Thank You for your thoughtful review on your recent stay at Baross City Hotel***!

We are delighted to hear that You found our Front Desk Staff attentive and enjoyed the breakfast. We are also pleased You consider our restaurant clean and cozy, as our mission was to create a welcoming atmosphere for all our Guests.

On the other hand, we understand your concerns with regards to the coffee machine and daily cleaning. We will take your thoughts into consideration to provide You with a spotless experience on your next visit.

Thank You again for your trust in our hotel, we appreciate your feedback and look forward to welcoming You back soon.

Warm regards,
Baross City Hotel***
By Goga
Reviewed: 1 year ago (05/09/2024)
Date of experience: 09/2024

The guys on the front desk were verry helpfull. It was our first time in Budapest, and they gave us a ton of informations.
Thanks.

Dear Valued Guest,

Thank You for your kind words, it brought us joy to hear You have enjoyed your stay!

We are thrilled to hear that our Front Desk Team was able to assist You and provide valuable information in preparation for your first visit to Budapest. It is our dedication to ensure our Guests have a great experience, and we are glad to know that we made your stay more enjoyable.

Thank You for staying with us, and we hope to welcome You back on your second visit!

With warm regards,
Baross City Hotel***
By Takara Yamaguchi
Reviewed: 1 year ago (03/09/2024)
Date of experience: 09/2024

Guest has not commented on review

By Jozsef
Reviewed: 1 year ago (03/09/2024)
Date of experience: 09/2024

Super Hotel, sauber und schön!

Dear Valued Guest,

Thank You so much for your wonderful feedback of your stay at Baross City Hotel***!

We are relieved to hear that You enjoyed the cleanliness and overall ambiance of our hotel, and that You found the breakfast to your satisfaction.

Your compliments are greatly appreciated and motivate us to continue delivering excellent experiences for our Guests.

Our Team looks forward to the pleasure of welcoming You back soon!

With best regards,
Baross City Hotel***
No Public Name
Reviewed: 1 year ago (02/09/2024)
Date of experience: 09/2024

For sure , I would not choose this hotel if I knew that instead of lift, I have to use stairs to go to my room... with my bad knees, it was comleacated, I told about that , but nobody gave me different room.

Dear Valued Guest,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the lack of elevator access to your room, especially considering your mobility issues.
Unfortunately, during your stay, we were fully booked, and we regret that we could not provide you with a room on a lower floor.
We understand how frustrating this must have been, and we are sorry that this was not communicated to you in advance.

Your comments are very important to us, and we will address these concerns with our housekeeping and dining teams to ensure improvements are made.

We hope you will consider giving us another opportunity to provide a more comfortable experience in the future.

With kindest regards,

Baross City Hotel***
By Antonio
Reviewed: 1 year ago (02/09/2024)
Date of experience: 09/2024

Discreto

Dear Valued Guest,

Thank You for your review on your recent stay at Baross City Hotel***.

We appreciate your feedback and are glad to hear that You had a satisfactory stay. If there are any specific areas where you feel we could improve to enhance your experience, please let us know.

Our Team is committed to providing the best possible service and hope to have the pleasure of welcoming You back.

Warm regards,
Baross City Hotel***
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