Baross City Hotel hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 9,843 reviews across 17 portals
:
By Ivan
Reviewed: 1 year ago (30/04/2024)
Date of experience: 04/2024

Ottima posizione, facile il servizio di accettazione, camera ampia, migliorabile il livello di pulizia.

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for sharing your feedback.

We are pleased to hear that You enjoyed our excellent location, seamless check-in process, and spacious rooms. However, we regret that our cleanliness did not fully meet your expectations. Please rest assured that we take such comments seriously and will address this with our Team to ensure an even tidier atmosphere.

Our Team hopes to welcome You back in the future for an even better experience.

With warm regards,
Baross City Hotel***
No Public Name
Reviewed: 1 year ago (30/04/2024)
Date of experience: 04/2024

Guest has not commented on review

By Anca Irimescu
Reviewed: 1 year ago (29/04/2024)
Date of experience: 04/2024

Very good

No Public Name
Reviewed: 1 year ago (29/04/2024)
Date of experience: 04/2024

Not what we had expectet.

Dear Valued Guest,

Thank You for sharing your feedback with Baross City Hotel***.

We are truly sorry to hear that your experience did not meet your expectations. Our Team regrets the issues You encountered, such as the broken shower and cleanliness under the beds, and will thoroughly address these concerns with the relevant department to ensure such oversights do not occur in the future.

Regarding your comment on the breakfast, we always welcome suggestions for improvement and would appreciate any specific ideas to enhance your experience. We would also like to highlight that we have made several improvements in recent months, including refurbishments and enhancements to the overall Guest experience.

It would be a great delight for us to have the opportunity to host You again in our renewed environment and ensure your stay is more aligned with the high standards we strive to provide.

With kind regards,
Baross City Hotel***
No Public Name
Reviewed: 1 year ago (28/04/2024)
Date of experience: 04/2024

Very happy

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for sharing your satisfaction with us!

It brought us great delight to know that your stay brought You such happiness, and it motivates us to continue providing exceptional experiences for our Guests.

Our Team hopes to welcome You back soon for another wonderful visit!

With warm regards,
Baross City Hotel***
No Public Name
Reviewed: 1 year ago (27/04/2024)
Date of experience: 04/2024

Buono, hotel un po' vecchio ma affascinante
Ottima la posizione.

No Public Name
Reviewed: 1 year ago (26/04/2024)
Date of experience: 04/2024

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (24/04/2024)
Date of experience: 04/2024

È un hotel a 2 stelle ,fortunatamente abbiamo dormito su un letto comodo e pulito

Dear Valued Guest,

Thank you for taking the time to give us your feedback.
We appreciate your honest review of your recent stay at our hotel.

We are pleased to hear that you found the bed comfortable and clean. Ensuring that our guests have a good night sleep is one of our top priorities.

However, we are very sorry to hear about the problems you experienced during your stay.
Please accept our sincere apologies for any inconvenience caused by and cleanliness issues in your rooms .
Your comments are very concerning and we will immediately raise these issues with our housekeeping team to prevent a recurrence.

We also appreciate your suggestion for a greater variety of dessert options to suit our Italian clientele. We will certainly consider this as we continually strive to improve our service.

Once again, we apologise for falling short of your expectations during your stay. Your feedback is invaluable to us as we work to provide an exceptional experience for all our guests.
We hope to welcome you back in the future and show you the improvements we have made based on your comments.

with kind regards,

Baross City Hotel*** Team
By Sam
Reviewed: 1 year ago (24/04/2024)
Date of experience: 04/2024

Guest has not commented on review

By Sven (fernfahrer)
Reviewed: 1 year ago (22/04/2024)
Date of experience: 04/2024

Das Zimmer wirkt sehr abgewohnt. Im Bad flog permanent die klopapierrolle runter.

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