Baross City Hotel hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 9,944 reviews across 17 portals
:
By SUAD ALKHURAINEJ
Reviewed: 2 years ago (10/04/2024)
Date of experience: 04/2024

Guest has not commented on review

By Szűcs Petra
Reviewed: 2 years ago (08/04/2024)
Date of experience: 04/2024

Guest has not commented on review

By Nicole
Reviewed: 2 years ago (08/04/2024)
Date of experience: 04/2024

La posizione è ottima, il materasso era molto comodo. Il cucinotto utile. Migliorare pulizia assolutamente e colazione

Dear Valued Guest,

Thank you for sharing your experience at our hotel. We're delighted to hear that you found the location convenient, the mattress comfortable, and the kitchenette useful in your room.
However, we're sorry to learn that your experience with cleanliness and breakfast fell short of your expectations.

We take your comments regarding cleanliness very seriously, especially the lack of attention under the bed. We sincerely apologize for this inconvenience and want to assure you that we are already taking corrective measures to ensure such situations do not recur in the future. Your feedback helps us to improve and maintain the quality standards we strive for.

Regarding breakfast, we appreciate your suggestions for more variety and freshness in the offerings. We are carefully reviewing our menu to provide a better selection of options, including more fruit.

We hope you'll give us another chance to make your stay fully satisfying next time. If you'd like to further discuss your feedback or if there's anything specific you'd like us to focus on, please don't hesitate to contact us directly.

Thank you again for sharing your opinion and giving us the opportunity to improve.

Best regards,
Baross City Hotel
By Csaba
Reviewed: 2 years ago (08/04/2024)
Date of experience: 04/2024

It,s ok for me

No Public Name
Reviewed: 2 years ago (07/04/2024)
Date of experience: 04/2024

The location is perfect but everything else doesn't worth the money.

Dear Valued Guest,

Thank you for taking the time to provide feedback on your recent experience with us. We truly appreciate your input as it helps us to continuously improve our services.

Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations.
Please rest assured that we take your feedback seriously and will address these concerns promptly.
We will definitely take your suggestion into consideration as we review and refine our breakfast offerings to ensure a wider selection that caters to all tastes. Regarding the cleanliness of the carpet, we apologize for any inconvenience this may have caused during your stay. We are currently in the process of transitioning to wooden floors.

We hope that you will consider giving us another opportunity to exceed your expectations in the future.

With kind regards,

Baross City Hotel
No Public Name
Reviewed: 2 years ago (04/04/2024)
Date of experience: 04/2024

Guest has not commented on review

By Komárominé Frányó Enikő
Reviewed: 2 years ago (04/04/2024)
Date of experience: 04/2024

Mindennel meg voltunk elégedve, biztos jövünk még.😊

Kedves Vendégünk!

Köszönjük megtisztelő értékelését szállodánkban töltött idejéről.

Örömmel bizonyosodunk meg arról, hogy pozitív élményekkel gazdagodott a Baross City Hotelben való tartózkodása során. Biztosak vagyunk benne, ha a jövőben is minket választ, egy újabb kellemes kikapcsolódásban lesz majd része.

Még egyszer köszönjük a bizalmát, és várjuk a következő alkalmat, amikor újra köszönthetjük szállodánkban.

Üdvözlettel,
Baross City Hotel***
By Andrea M
Reviewed: 2 years ago (04/04/2024)
Date of experience: 04/2024

Guest has not commented on review

By Patrik Hauf
Reviewed: 2 years ago (03/04/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Valued Guest,

Thank You for choosing Baross City Hotel*** and for taking the time to provide detailed feedback regarding your stay.

We are delighted to hear that You were pleased with the service, cleanliness, and overall comfort of your room. However, we regret to learn that the proximity of your bedroom window to the smoking area and the quality of our coffee did not meet your expectations. Please be assured that we take your concerns seriously, and we are also exploring ways to enhance the coffee quality as part of our commitment to improving the breakfast experience.

Your feedback is invaluable, and we hope to welcome You back for an even more enjoyable visit.

With kind regards,
Baross City Hotel***
No Public Name
Reviewed: 2 years ago (02/04/2024)
Date of experience: 04/2024

Guest has not commented on review

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