Baross City Hotel hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 9,833 reviews across 17 portals
:
No Public Name
Reviewed: 2 years ago (26/07/2023)
Date of experience: 07/2023

I stayed here only for one night. I choose this hotel the first for its wonderful location, plus good rate on booking. It has walking distance to the train station, I came to Budapest by train, and leave at the second day by train too.
The room is very clean, with much more facilities. While, the room space is too small to hardly open a big luggage.
While, the view outside the window is wonderful. I am at the six floor, and I can see the roofs of Budapest, and two church spires.
The service was excellent. A boy at reception helped me print my train ticket, and a man helped me taking my heavy luggauge downstaires.

By Seamus Byrne
Reviewed: 2 years ago (26/07/2023)
Date of experience: 07/2023

Very pleasant stay. Easy access, clean room & good shower, friendly staff, good breakfast, & metro right outside.

No Public Name
Reviewed: 2 years ago (26/07/2023)
Date of experience: 07/2023

Very good. I have stayed here before and would not hesitate to stay again. It is well placed, the staff are great and everything about it works well.

By Ignas
Reviewed: 2 years ago (26/07/2023)
Date of experience: 07/2023

Very friendly and helpfull staff. They organized early check in for us, it was amazing after long journey.

By Aitor
Reviewed: 2 years ago (26/07/2023)
Date of experience: 07/2023

Guest has not commented on review

By Desiree
Reviewed: 2 years ago (25/07/2023)
Date of experience: 07/2023

Very nice hotel with good customer service. Clean roms with ac that works really good 😊

By Sulyok Ágoston
Reviewed: 2 years ago (22/07/2023)
Date of experience: 07/2023

Guest has not commented on review

By Zsuzsanna
Reviewed: 2 years ago (21/07/2023)
Date of experience: 07/2023

Megyünk máskor is, ha budapesti szállás kell.

No Public Name
Reviewed: 2 years ago (21/07/2023)
Date of experience: 06/2023

Das Hotel kommt einer Jugendherberge gleich. Bin froh das der Fahrstuhl funktioniert hat.
Man wurde nicht im Vorfeld informiert, dass die Klimaanlage defekt ist auf den Zimmer. Als Ersatz gab es einen Ventilator. Handtücher waren nicht vorhanden, man hat dann eins bekommen, nachdem man mehrere Stunden darauf warten musste.
Das schlechteste was ich bisher erlebt habe.
Habe das Hotel am gleichen Tag wieder verlassen. Warte bis heute auf meine Geld. Welches mir zugesagt wurde.
Dieses Hotel ist nicht zu empfehlen und vor allem keine 3 Sterne wert. Selbst einer wäre noch Zuviel des guten Geschmack.

Dear Valued Guest,

Thank you for staying at Baross City Hotel and for taking the time to write a review.
We saddened to hear that you were not able to enjoy your time at the hotel.
We really appreciate you visiting us and we would like to apologise for the less than perfect experience you have described.
Unfortunately we had an unforseen technical error with our air conditioning system that is why we were not able to inform you about it beforehand.
We apologize for the inconveniences that you experienced during your stay .
Thank you once again for taking the time to write to us.
We do hope you give us another chance, as we will definitely improve our services.

With kind regards,

Szabina Lados
Front Office Manager
No Public Name
Reviewed: 2 years ago (20/07/2023)
Date of experience: 07/2023

Nice room in an old building. Convenient place for transportation. Not very comfortable beds, poor bathroom maintenance

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