Baross Hotel by Mellow Mood Hotels شعار الفندقhotel logo
Public Reviews Score
81%

"ممتاز"

استنادًا إلى 10,158 تعليقات عبر 15 بوابات إلكترونية
:
لا يوجد اسم عام
Reviewed: 4 منذ أيام (يوم/شهر/سنة)
تاريخ الخبرة: 05/26

Great location, room was a bit small for a double but it was perfect to sleep as stay was to explore the city

Dear Valued Guest,

Thank you for choosing Baross Hotel*** and for sharing your kind feedback with us. We are delighted to read that you appreciated our great location, and that you found the room to be a comfortable place to rest after exploring the city. We hope you enjoyed discovering Budapest and creating wonderful memories during your stay.

It was a pleasure to welcome you, and we hope to have the opportunity to host you again in the future.

With kind regards,
Baross Hotel*** Team
بواسطة Lina Matiukienė
Reviewed: 4 منذ أيام (يوم/شهر/سنة)
تاريخ الخبرة: 05/26

Antrą kartą tikėtina nesirinkčiau šio viešbučio. Jei būtų geresni pusryčiai, galėtų kompensuoti kitus trūkumus.

Dear Valued Guest,

Thank you for choosing Baross Hotel*** and for taking the time to share your detailed feedback with us. Your comments are greatly appreciated, as they help us to improve our services and gain a better understanding of our guests’ experiences.
We are sorry to read that certain aspects of your stay did not meet your expectations. Please accept our apologies for the missing mirror in the bathroom. We truly value your feedback and are continuously working on the issue you have experienced.We also regret the inconvenience caused by the poor sound insulation and we understand how important a peaceful environment is for a comfortable stay.
We appreciate your suggestions concerning breakfast as well. Your feedback is very important to us and we will keep your suggestions in mind.
Thank you once again for your feedback. Despite these inconveniences, we hope that you had the opportunity to enjoy your time in Budapest, and we would be grateful for another chance to welcome you again in the future.

With kind regards,
The Baross Hotel***
بواسطة Magyar Balázs
Reviewed: 6 منذ أيام (يوم/شهر/سنة)
تاريخ الخبرة: 04/26

A hotel jó helyen van, jó közlekedési kapcsolatokkal, a közös helyiségek rendezettek (leszámítva, hogy a hatodikon napokig le volt bontva az álmennyezet a hátsó folyosón), tiszták, a személyzet udvarias és segítőkész, bármikor tudtunk hozzájuk fordulni. A reggeli is rendben volt, szokásos svéd asztalos ellátás, plusz pont, hogy a péksüteményeket helyben sütik, így azok mindig frissek.

بواسطة J C Camara A
Reviewed: منذ أسبوع واحد (1) (يوم/شهر/سنة)
تاريخ الخبرة: 05/26

Muy buen lugar y cercano a todo

لا يوجد اسم عام
Reviewed: منذ أسبوع واحد (1) (يوم/شهر/سنة)
تاريخ الخبرة: 05/26

Friendly staff and a nice room. Very pleasant atmosphere. If the door closers could just be adjusted so that the doors outside don’t slam at night and make you jump out of bed, then the hotel would be highly recommended!

Dear Valued Guest,

Thank you very much for your perfect rating and kind feedback.

We are delighted to hear that you enjoyed the friendly staff, nice room, and pleasant atmosphere during your stay. We also appreciate your helpful comment regarding the door closers, and we would like to kindly inform you that the system is currently under maintenance, and we are doing our best to fix it as soon as possible to ensure a more comfortable stay for our guests.

Thank you again for your recommendation and for taking the time to share your experience.

With kind regards
Baross Hotel***
لا يوجد اسم عام
Reviewed: منذ أسبوع واحد (1) (يوم/شهر/سنة)
تاريخ الخبرة: 05/26

Sehr gut
Personal hilfsbereit

Dear Valued Guest,

Thank you very much for your kind review.

We are delighted to hear that you had a very good stay with us and that you found our staff helpful and welcoming.
It is also wonderful to know that you enjoyed the breakfast, especially the croissants.

Your positive feedback means a lot to our team, and we truly appreciate you taking the time to share your experience.

We hope to welcome you back again soon.

With kind regards
Baross Hotel***
بواسطة Вячеслав
Reviewed: منذ أسبوع واحد (1) (يوم/شهر/سنة)
تاريخ الخبرة: 05/26

Средне.Не понравилось то что при заселении был мусор за дверью в ванной комнате и был волос под простынью на матрасе

Dear Valued Guest,

Thank you for taking the time to share your feedback with us.

We are sorry to hear that the cleanliness of your room did not meet your expectations upon arrival. Please accept our sincere apologies for the inconveniences. This is certainly not the standard we aim to provide, and we will address this matter with our housekeeping team to ensure greater attention to detail.

We also regret that the sound insulation affected your comfort during your stay. We understand how important a quiet environment is for a relaxing visit, and we appreciate your honest comments.

At the same time, we are pleased to know that you enjoyed our breakfast selection and that you found it satisfying and plentiful.

Your feedback is very valuable to us, as it helps us improve both our services and guest experience.

With kind regards
Baross Hotel***
لا يوجد اسم عام
Reviewed: منذ أسبوع واحد (1) (يوم/شهر/سنة)
تاريخ الخبرة: 05/26

Guter Frühstück

Dear Valued Guest,

Thank you very much for your feedback.

We are glad to hear that you enjoyed our breakfast and rated it positively. Your comment is greatly appreciated and encourages our team to keep maintaining and improving the quality of our services.

We hope to welcome you again in the future.

With kind regards
Baross Hotel***
بواسطة Attila
Reviewed: 2 منذ أسابيع (يوم/شهر/سنة)
تاريخ الخبرة: 05/26

Rendben

Kedves Vendégünk!

Nagyon szépen köszönjük visszajelzését.

Örömmel olvastuk, hogy elégedett volt az itt tartózkodásával.
Köszönjük a reggelivel kapcsolatos javaslatát is a zöldségkrémeket illetően.
Az ilyen jellegű észrevételek számunkra nagyon értékesek, hiszen segítenek abban, hogy tovább fejlesszük és bővítsük reggeli kínálatunkat.

Reméljük, a jövőben ismét vendégeink között üdvözölhetjük!

Üdvözlettel:

Baross Hotel***
بواسطة Олег
Reviewed: 2 منذ أسابيع (يوم/شهر/سنة)
تاريخ الخبرة: 05/26

Отвратиельное впечатление

Dear Valued Guest,

Thank you for sharing your feedback.

We are sorry to read that your stay did not meet your expectations. We would like to kindly clarify that the apartment you booked was a standard apartment category, and the apartment you received corresponds to this category.

We understand that the room did not meet your personal expectations; however, due to full occupancy during your stay, unfortunately we did not have any alternative rooms available, and therefore we were unable to offer a room change.

We also sincerely regret your comments regarding cleanliness and maintenance. Please be assured that your feedback has been forwarded to our housekeeping and maintenance teams for review and necessary improvements.

Thank you for bringing these matters to our attention.


We do hope that despite of this you had a nice time in Budapest.

With kindest regards,

Baross Hotel***
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